Manager Project
Resume:
MELVIN S GUINTO
Nationality : Filipino
Religion : Roman Catholic
Address : Lot 13 Don Pio St, Don Enrique Heights, Quezon City, Philippines
Mobile :+63-945-***-****
E-mail : *********@*****.***
References : Rafael Juan Jacob +63-917-***-**** (Philippines)
: Ralph Vincent Ong +63-917-***-**** (Philippines)
: Rizal Miguel Jr +65 9644 8893 (Singapore)
: Virginia Opinaldo +65 8332 1810 (Singapore)
: Tan Bock Lim +65 9790 8970 (Singapore)
JOB OBJECTIVE
Work in a prestigious company where chances for growth and advancement are available.
SUMMARY
Over 20 years experience in Business Solutions Development
In depth expertise Credit Card Issuing and Acquiring, Online Authorization and EDC, Credit Card Collections and Interchange/Settlement.
A little exposure in Vision Plus (Created Collection Interface to Debt Manager)
Some experience in Insurance Projects - management
Some relevant experience in Bank Trade (Export Import Systems)
Skills in project management and supervision
Ample experience working in Mainframe and PC environment
Extensive exposure in COBOL, COBOL/CICS, Easytrieve Plus
Aggressive and goal-oriented achiever; Team player who enjoys challenges and an individual who functions well under pressure with the versatility to adapt to any work environment.
EDUCATION
Bachelor of Science in Computer Engineering, Don Bosco Technical College, Mandaluyong City, Philippines, 1992
SEMINARS/TRAINING
CICS Application Programming, BPI Information Systems Institute
CICS Fundamentals, Bank of the Philippine Islands Information Systems Institute
CARDPAC Technical Workshop, SEMA Pte. Ltd., Singapore
CMP, OLA User Training, SEMA Pte. Ltd., Singapore
VSE/VSAM and Access Method, IBM Hong Kong
VSE/ESA System Controls, IBM Hong Kong
VSE Fundamentals, IBM Hong Kong
Structured COBOL Programming, BPI Information System Institute
Cobol Fundamentals, Bank of the Philippine Islands Information System Institute
Organizing Yourself for maximum effectiveness, Singapore Institute of Management (Professional Development)
Papyrus Designer, ISIS Systems Gmbl
CICS Abend-Aid, Compuware Asia Pacific Private Limited
Managing IT Projects – George Washington University School Of Business
OTHER SKILLS
Languages/Software : COBOL, JCL, COBOL/CICS, Easytrieve Plus, SyncSort, IDCAMS
Operating Systems : MVS, OS/390, VSE/ESA, Windows
Tools : Expediter, File Aid, Abend-Aid, Changepoint
WORK EXPERIENCE
Sunlife - Asia Services Center
July 30 2018 to December 15 2018
Position: Project Manager
ROLE IN PROJECTS HANDLED:
Lead, manage and work with technical teams for proper execution of projects
Monitors detailed project plan to track project progress
Manage changes to the project scope, project schedule and project costs
Report and escalate to management as needed
Manage the relationship with the client and all stakeholders
Perform risk management to minimize project risks
Create and maintain comprehensive project documentation
Track project performance, specifically to analyze the successful completion of short and long-term goals
Monitor and ensure project charging are accurate and are on time
MAJOR PROJECTS HANDLED:
Sunlife Vietnam – Document Imaging and Workflow
Sunlife Vietnam – Investment Linked Products
United Overseas Bank Ltd
January 2012 to May 2018
Position: Vice President / Project Manager
ROLE IN PROJECTS HANDLED:
Execute and Manage Project Initiation, Planning, Execution and Implementation
Lead, manage and work with vendors/technical teams to implement project
oWithin agreed budget and timeline
oDefect leakage is within KPI range
oAll defects tracked using approved tools (Jira)
Conceptualize and review system architecture and/or approved detail design of application
oImprove change quality to reduce the number of incidents
Contribute and maintain system availability to meet below
oAvailability of Cards system
oQuality of critical systems in production
oReduce unscheduled downtime of critical systems
oReduce the number and percentage of reported incidents
oResolve all incidents within the target resolution timeline
Monitor, supervise and groom staff
oDrive development and growth of team members
Ensure that project charging are accurate and are on time
MAJOR PROJECTS HANDLED:
China Union Pay Compliance
Scoot Foreign Currency - DCC Acquiring
MIGs e-Commerce Acquiring
eMerchant Advice
JCB GXS-EDI Project
Online Pin verification
Personal Data Protection for Credit card customers
Call Center IVR Fee Waiver
eStatement Project
Pay Other Bank’s Card In Real time
Smartpay Automation
Balance Transfer and Quick Cheque Automation
Land Transport Authority – General Top Up Machine / Account Based Ticketing
Operations Reengineering – Credit Card Pin Automation
eDelivery Project – Merchant Advice, Central Subscription and Auto Enrollment
Atos Origin
June 2010 to Jan 2012
Position: Application Development Consultant
ROLE IN PROJECTS HANDLED:
Prepare Functional Specifications and Technical Specifications
Prepare Cost Quotations
Prepare Impact Analysis
Monitor development activities
Prepare Test Cases for Unit Testing and System Integration Testing
Oversee the User Acceptance Testing
Review Change Control Implementation
MAJOR PROJECTS HANDLED FOR CLIENTS:
Hong Leong Bank (Malaysia) – Compliance and Projects
Krung Thai Card (Thailand) – Conversion from Base 2000 to Cardlink 2
United Overseas Bank Ltd
March 2006 to June 2010
Position: AVP / Systems Analyst
ROLE IN PROJECTS HANDLED:
Prepare Functional Specifications
Prepare Cost Quotations and Impact Analysis
Prepare Functional / Technical / Program Specifications
Monitor development activities
Prepare Test Cases for Unit Testing and System Integration Testing
Oversee the User Acceptance Testing
Review Change Control Implementation
Provide Online/Batch Production Support
Perform Certification Testing (whenever applicable)
MAJOR PROJECTS HANDLED:
To build In-house transactions into Cardlink 2nd Level Security (UOBS)
Lady’s Card Bonus SMT$ Campaign (UOBS)
Infospan Upgrade to Ver 3.0 (All Regions)
Auto Card Number Generation (All Regions)
Asiana Miles Program (UOBH)
Upgrade of HK DAAA Recurring processing (UOBH)
Mastercard Issuing Corporate and Consumer (UOBH)
Balance Transfer Quick Cheque (UOBS)
Common Data Format CDF 3.0 XML Data Format (UOBS)
New Payment Channels thru 7-11 and SAM (Singpost) (UOBS)
New Payment Channels (UOBB)
China Union Pay Issuing Project (UOBS)
Amex Issuing Project (UOBS)
Marina Bay Sands Acquiring and Unattended Terminals (UOBS)
DL Resources Pte. Ltd.
Jan 2003 to March 2006
Position: System Analyst
Client : Assigned to UOB – Credit Card Systems (Cardlink/ Cardpac)
ROLE IN PROJECTS HANDLED:
Help in preparation of functional specifications
Prepare Program Specifications
Participate in the actual coding, unit testing and system testing
Prepare Test Cases for Unit Testing and System Integration Testing
Oversee the User Acceptance Testing
Review Change Control Implementation
Provides Online/Batch Production Support
Perform Certification Testing (whenever applicable)
PROJECTS HANDLED:
UOB Radanasin (UOBR) and Bank of Asia (BoA) Legal Merger – this is to enhance the system to allow UOBR and BoA Card Centers to complete the business integration upon system cutover. Application Integration Team.
UOB Radanasin (UOBR) and Bank of Asia (BoA) Interim Integration – this is to enhance the system to integrate the UOBR and BOA Operations but process them logically as two separate entities in a single system. Application Integration Team.
Thailand Database Splitting (Conversion): To create the conversion programs to remove the Thailand cardholders from the Singapore Cardlink Module and to create a separate database for UOBR Thailand and Setup a new Cardlink module. Conversion Team.
UOBHK Oriental Golf Club – add an online screen to setup the OGC Merchants to allow multiple merchant processing.
UOBHK Reissue Automatic Card Renewal – Automatically Block Cards which are not reissued
UOBHK Residence Conversion – Onetime program to change the existing residence code for existing customers and change online/batch programs to accept only the new residence codes.
UOBHK Sogo – to allow users to have online entry of SOGO merchants to set-up the discount parameters. This parameter table is used to automatically refund the customers with discount depending on the discount entries.
UOBHK Sogo Annual Fee Waiver – enhance the annual fee waiver program to allow waiver for Sogo Cardholders to have Annual Fee waiver based on yearly spending.
UOBHK Oriental Golf Club DAAA – allow recurring payment processing for OGC. The process is to validate input file sent by OGC and do authorization. A return fate file is sent back to OGC for approved and declined transactions which will be use for settlement.
UOBHK Monetary Authority Reporting – new program to report to the HKMA the customers’ Cash Advance against spending Rollover.
UOBHK IBG Direct Debit – AUTOPAY System is discontinued and replaced by IBG Outward clearing module. Revise the direct debit module to support the new IBG Outward clearing module.
Infinite YE Statement – to generate yearend statement for infinite cards
Infospan – create the infospan interface file to VISA for management of VISA Corporate and VISA Purchasing clients. Development and Certification.
April 2004 Compliance – Apply vendor patches for Mastercard ICA Expansion
October 2004 Base Resolver – Apply all Vendor Base Resolver patches from CX2047 to CX2053
UOBS MC Smart Data Online – Interface to MC for Internet reporting and expense management solution for MC Commercial Cards.
UOBR Thailand Charge Off: develop new programs to automatically charge-off accounts by creating UI and use this as input in the next batch run.
UOBR Thailand DAAA – allow recurring payment processing for TH Merchants. The process is to validate input file sent and do authorization. A return fate file is sent back for approved and declined transactions which will be used for settlement.
UOBHK – UNI$: A module is developed to let users define UNI$ parameters online and to create transactions to award UNI$ to cardholders who meet specified criteria. The posting of UNI$ to cardholders will be via user input on the subsequent HK Cardlink end of day processing.
Development Bank of Singapore / IBM Singapore
June 2001 to Jan 2003
Position: Senior IT Analyst / Applications Manager
Project: Credit Card System (Cardlink/Cardpac)
MAIN RESPONSIBILITIES ON PROJECTS HANDLED:
PLANNING:
Application Coordination Management -
Coordinate System Enhancements across IT units/ Business Users.
Prepare and Review impact analysis studies/ system design, program design and development/testing.
Key Performance Index (KPI) Management
Review application team’s performance against defined KPIs and suggest improvements to exceed them to meet Service Level Agreement.
Business IT (BIT) Requirements Management
Point of contact for Business Account Manager for enhancement milestones updates and responds to queries of Business Units.
EXECUTION:
Cost/ Budget and Schedule Monitoring and Management
Prepare high level assessment and cost estimates for enhancement/adhoc requests.
Deliver enhancements within budget and schedule.
System Development Management
Prepare and review of all checkpoints as specified in the System Development Life Cycle standard guidelines. Handle change implementation according to System Development Life Cycle standards. Prepare and Review system documentation. Conduct and Prepare impact analysis studies, system design, development and testing.
Operations Support
Operational support for production system.
Track and manage all incidents that are raised.
IMPLEMENTATION:
Implementation Review
Inform and update BIT of completion and expected implementation status.
Interim Technologies / James Martin +Co/ Headstrong
June 1999 to June 2001
Position: Senior Enterprise Engineer
Client : Development Bank of Singapore (ITG-A5, ITG-AC)
MAIN RESPONSIBILITIES ON PROJECTS HANDLED:
Systems Analysis and Design, coding, testing and documentation of programs according to project specifications and prescribed standards.
Gathers pertinent data from areas that will be automated for use in systems design and analysis and for the development of system flowchart and control procedures.
Prepares test data for program testing and test code programs for errors to ensure error-free processing.
Conducts system integration and user acceptance testing on projects for migration.
Prepares job control language (JCL)
Provides Online/ Batch Production support
Perform Certification Testing
PROJECTS HANDLED:
CR HUB (Generic Credit Card Interface), CR – Debt Manager Collection System, DBS Smart Card (Debit Card), SOGO Rebates System, MasterCard SAFE, CIN Expansion, CIS Interface, CIN for Local Incorporated Companies, Product Code Implementation, Balance Transfer Due, Patches Application, Minimum Payment Term, Visa/Mastercard Special Accounts Handling, Visa Edit Package, Mastercard MHPF and various Reporting and File Updating projects. Another Project handled was the interface of Vision Plus (CMS Module) to Debt Manager Collection System (DM). ARD140, specifically D140ATO2 was modified to handle specific collection requirements of DKOB and send an interface file to DM. Whenever an account meets the requirement to be out of DM, we receive a cure file and create a user input (ATCL) to reset the collection reason to zero.
Rizal Commercial Banking Corporation, Philippines
June 1996 to June 1999
Position: System Analyst/ Programmer
Functions as analyst / programmer. Main duties include developing new programs, revising existing in-house programs and CardPac (CMP CMCS OLA and OLC) developed programs, preparing documentation, investigating problems/ bugs encountered on the system and recommending solutions and provides production technical support.
Allied Banking Corporation, Philippines
Oct 1995 to June 1996
Position: System Analyst/ Programmer
Involved in the Bank’s Export/Import System (Bank Trade). Worked as analyst / programmer doing analysis, design, application development, enhancement, maintenance, and documentation. The tools used are Fox Pro and Clipper 5.01.
AMA Computer Learning Center, Tarlac Branch Philippines
September 1994 to Oct 1995
Position: Instructor
As an educator, the duties include the preparation of daily lesson plans, preparation of laboratory exercises and test cases. The subjects handled were, System Analysis and Design, Algebra and Trigonometry, Programming in Clipper and Dbase, Network Engineering, Microprocessors and System Architecture.
Office of the Provincial Governor, Tarlac Branch Philippines
June 1992 to Sept 1994
Functions as a programmer. Main duties include developing new programs to be used by the Provincial Government of Tarlac in its day-to-day operations.
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