Customer Service Sales Representative
Resume:
Noel Medrano
Member Services Representative
Phoenix, AZ 85027
*********@*****.***
To obtain and maintain a position that utilizes my customer service skills to assist internal and external clients.
Work Experience
Member Services Representative
CredtitRepair.com
June 2015 to May 2016
* Assisted members with all aspects of understanding their credit reports
* Used sound judgement in giving refunds and credit to member accounts Positive Imagery
*Administrative Assistant
*Scheduled appointments as needed
*Posted payments from credit cards and took payments to the bank as needed
*Researched client issues as needed
Pre Pass
Inside Sales Representative
*Educated clients on products available
*Up-sell products
*Researched and resolved client account issues
Multiple Temporary Assignments with Temporary Agencies Vanguard
Client Service Representative - 401K Department
*Educated clients on the products in their accounts
*Processed loans from their accounts
*Researched account issues
Charles Schwab
Customer Service Representative
*Educated clients on account dollar value
*Provided internal and external client customer service
*Provided stock prices
Education
certification
Mesa Community College
March 2016
None in Economics
Colorado State University - Fort Collins, CO
August 1985 to April 1987
Skills
Microsoft Excell, Word (10+ years), Customer Service, CSR, Call Center, Bank Teller, Bank Teller, CSR, Customer Service, Call Center, Customer Care
Additional Information
Eight years as an EMT, Seven years as a Police Communications Dispatcher.
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