Info
Phone
*****.*****@*****.***
Skills
Sage Pastel
Microsoft Office
Communication
People Skills
Ability to Work in a Team
Nadia Janse van Rensburg
Profile
I am a energetic, positive and hardworking individual, who always strives to achieve the highest standard possible, at any given task. In my current role as a Personal Assistant to our Sales Manager, I demonstrated the ability to work under intense pressure, assisting with sales and services to customers from all backgrounds, handle customer complaints and solve problematic situations as and when they arose. Employment History
Shop Manager, The Cartridge Group
Mar 2016 – Oct 2016 Witbank
Responsibilities:
Order stock and stock take.
Assisting walk in clients,
I did the marketing of the shop on social media and approached new businesses. The Cartridge Group gave me a chance to improve my people skill. Customer Service Agent, Menzies Aviation
Nov 2016 – Nov 2017 Johannesburg
Responsibilities:
Checked passengers in at ticket counter and gate and handed out boarding passes for outgoing flights.
Informed ticket holders of airline policies and procedures. Resolved common and complex issues by determining the need of the customer. Assisting crew members, and airport staff to discuss travel specifications and concerns.
Pharmacy Assistant, Cosmos Hospital
Dec 2017 – Feb 2019 Witbank
Responsibilities:
Assisted the pharmacist in filling prescriptions.
Effectively ordered and stocked supplies according to the needs of the pharmacy. Respectfully provided excellent customer service.
Performed cash register operations.
Personal Assistant to Sales Manager, Airlif Compressors Feb 2018 – Present Witbank
Responsibilities:
Answered the phone and helped with queries/complaints, remaining professional at all times.
Assisting sales personnel with quotations and internal sales. Communicating with suppliers and clients via email. Placing orders for spares and following up on delivery. Filling, taking minutes for meetings and diary control. Education
HTS Witbank
2011 – 2015 Witbank
I matriculated with the following subjects Afrikaans, English, Mathematics Literacy, Life Orientation, Business Studies, Tourism and Computer Technologies. Future Flyers
Sep 2019 – Sep 2019 Johannesburg
Flight Attendants Initial Training 9 June 2016 as per SACAA regulations SA-CATS- 64 at Future Flyers
Safety Emergency Procedures
Aviation Medicine and AED
Dangerous Goods
Fire Fighting
Slide Jumps
Ditching
Aircraft Specific: B737
Licence No: 027-***-****