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Food Customer Service

Location:
Richmond Hill, ON, Canada
Posted:
January 12, 2020

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Resume:

Tejab Chhantyal

** ******* ***, *******, **, M*C 3N1 647-***-**** ada95o@r.postjobfree.com

SKILLS AND QUALIFICATIONS

• C.S.W. Diploma

• Certificate in Hotel Management

• Food Handler’s Certificate from Toronto Public Health

• Luxury Hotel and restaurant experience

• Excellent English and Nepali

• Good in German and Hindi

• Clear Criminal Reference Check / First Aid / C.P.R.

• Very hard worker

• Professional, responsible and committed

• Team player with excellent communication skills

• Driver’s License G class

WORK EXPERIENCE:

Fairmont Chateau Lake Louise Lake Louise, Alberta, 2019 Main Kitchen Prep / Garde Manger / Delhi Take Out

• Followed all procedures in the kitchen, made sure that the food prepared for the day strictly followed schedule to ensure maximum flavour and quality.

• Maintained cleanliness, sanitation and hygiene.

• Ensured that kitchenware were properly cleaned, sanitized and stored away.

• Regularly checked the quality of all ingredients used in the restaurant.

• Verified that all item labels were correct and dated before refrigeration. Copacabana Restaurant Toronto, 2018

Line Cook

• Stored food items and maintained the highest levels of sanitation and cleanliness

• Replenished raw food, garnishes, and other ingredients to serving lines

• Assisted in serving lines and prepared simple foods, including salads and soups Uber Toronto, 2016-2019

Driver

• Provided excellent service while picking up and dropping off customers

• Professionally navigated the streets of Toronto

• Went the extra mile to provide comfort to customers Old Mill Hotel Toronto, 2016

Kitchen

• Served as a sous chef, preparing salads, meats and main courses

• Prepared a large volume of dishes, very quickly with a tight deadline

• Managed portion sizes

• Maintained a clean and safe environment

Old Mill Hotel Toronto, 2016

Housekeeping

• Serviced bedrooms to the highest standard using cleaning materials and equipment.

• Supplied and replaced toiletries

• Replaced linens, sheets and towels

• Maintained a list of vacant rooms ready to clean

• Provided excellent customer service to guests

• Maintained materials and minimized wastage

The Nest Toronto, Ontario 2016

Bus Boy

• Cleaned tables

• Removed soiled dishware, glassware and flatware and delivered it to the washing area

• Cleaned and polished counters and furniture and mopped and swept floors

• Clean up spilled food and ensure that floors and counter surfaces are sanitized

• Provided waiters with new customer arrival especially in during peak hours

• Assisted waiters in serving beverages

• Kept an eye out for customers looking for service and assisted them with their queries

• Made sure that the restaurant area is clean at all times

• Ensured that buffet tables are properly bussed and replenished as soon as any item runs out

• Stocked cabinets and serving areas with items such as napkins, napkin rings, ketchup, mustard and extra sets of flatware

• Cleaned and organized dishes in the kitchen and expedite orders on request from waiters and servers

• Assist in clearing tables after each course and bussing them with fresh plates and glasses

The Host Toronto, Ontario 2015

Prep-Cook

• Assisted head chef in preparation of food

• Prepared food by cutting, chopping, marinating and performing other relevant activities

• Maintained work and service stations in neat and sanitized conditions. Kathi Rol Toronto, Ontario 2015

Chef

• Prepared and cooked meat and bread for regular menu item.

• Ordered food stock and quantity

• Cooked food from scratch

• Enforced and maintained high standard of hygiene

• Supervised the cooking of food

• Successfully multi-tasked and managed different orders Bombay Palace Restaurant Toronto, Ontario 2013-2015 Sous Chef

• Prepared and cooked meat and bread for regular menu item.

• Inspected food and food products prior to use and consumption for quality and freedom from contamination and spoilage; rotated food stock to ensure proper and timely usage.

• Received and put away stock such as canned goods, paper products, fish, meat, flour, sugar and eggs; maintained inventory and ordered food items as necessary

• Promoted positive morale in the kitchen.

Hotel Rheinfall Schaffhausen, Switzerland 2011-2013 Housekeeping

• Swept, scrubbed, dusted, vacuumed, waxed and polished furniture, windows, floors, walls, furnishings, equipment, and hardware.

• Cleaned and disinfected washrooms and bedrooms

• Moved equipment and furniture

• Removed soiled and contaminated dressings and supplies

• Kept bathroom supplied with paper, towels, and soap

• Ordered and distributed custodial supplies

• Collected and disposed of waste and garbage

• Maintained inventory

Laxmi Indian Restaurant Lausanne, Switzerland 2011 Kitchen Helper

• Cut and prepared meat and vegetables

• Cleaned and sanitized utensils

• Maintained a clean and sanitary work environment PROFESSIONAL DEVELOPMENT AND CERTIFICATIONS

• Certificate in Hospitality Management (ICMEM, Switzerland)

• C.S.W.. Diploma Evergreen College Toronto

• Clear Criminal Reference Check

• Food Handler’s Certificate Toronto Public Health

• First Aid and C.P.R.

REFERENCES:

Sarah Hall Program Manager Evergreen College 647-***-****



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