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Customer Service

Altamont, IL
January 12, 2020

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Jean Flora

*** ******* **

Altamont, IL *****


Summary: Performance-driven self-starter providing general and management abilities to achieve

objectives. Maintaining calm and focused while working under demanding high-stress

conditions. Possess excellent communication and organizational skills.

Summary of Qualifications:

Coordinator/Office Skills:

Handled multiple phone lines

Customer Service and data entry

Maintained good customer relations

Proficient in the operation of office equipment and computers

Trained in Microsoft Office

Excellent oral and written communication skills

Bookkeeping Skills:


Maintaining daily records of transactions

Compiling monthly, quarterly, and annual statistical reports to indicate profit/loss statements, and other necessary analysis


Vantage Outsourcing – Effingham, IL - (Part Time) 2018 – Present


Medical Office Staff/Tech - Eye Care of Illinois, Effingham, IL 2011 - 2015

Dispatcher - Effingham Taxi/Advanced Medivan, Effingham, IL 1999 - 2011

Maintaining calm and focused while working under demanding high-stress conditions

Education: AAS/Management, Lakeland College, Mattoon, IL GPA 3.625 Concentrations in office procedures, communication, and customer relations

References: Available upon request

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