HRIDHYA RACHEL MATHEW
Reliable Airport Customer Service Agent with extensive knowledge of airline procedures. Adept at customer service relations especially in fast-paced environments where efficient operations are essential to an airline's reputation. Intend to build a carrier with leading Organization of hi-tech environment with committed & dedicated people, which will help me to explore myself fully and realize my potential.
Smart working, punctual, self-motivation, flexible, Multi-tasking, good team facilitator, enthusiastic to learn and knowledge sharing.
Analytical and comprehensive problem solving abilities
Good communication skills & innovative.
Excellent people skills including sound verbal and written communications
Flexibility in work hours and routinely willing to work overtime when necessary
Good problem solving skills especially in high-pressure situations
HOBBIES & INTREST
Interact with new people
Visiting New Places
Always Try to make Things Easy
Completed AIRCRAFT MAINTENANCE ENGINEERING in Avionics stream, which comprising of Aircraft electrical system, Instrument system, Radio navigation system from Academy of Aviation and Engineering, Bangalore.
MS OFFICE and general computer applications
1. Worked as Customer Service Agent in TRIVANDRUM INTERNATIONAL AIRPORT with AIR-INDIA SATS for SAUDIA AIRLINES, From SEPT 26 2017 TO FEB 2019. AndSRILANKAN AIRLINES till 03 Oct 2019
2.Worked in Deccan charters private limited, bangalore as junior trainee for 6 months.
ACHIVEMENTS & AWARDS
Successfully completed training for ALTEA CUSTOMER MANAGEMENT from Saudia airline.
Successfully completed training for ALTEA CUSTOMER MANAGEMENT SUPERVISORY from Saudia airline
Got training for Dangerous goods and Aviation Security Course.
NAME HRIDHYA RACHEL MATHEW
DATE OF BIRTH 29 Sept 1993
MARTIAL STATUS SINGLE
LANGAUAGES KNOWN HINDI, MALAYALAM, ENGLISH, TAMIL
RESIDENTIAL ADDRESS KALLUKKATTU HOUSE,
EXTRA CURRICULUM / ACHIEVEMENTS
COMPLTED HIGHER SECONDRY IN S.T.Johns H S S
Obtained Certificate in Office secretary/Public Relation Officer Training from the academic council of Jawaharlal Nehru Education & Charitable Foundation.
I do here by declare that all the information furnished above is true and correct to the best of my knowledge, belief and conscience.
Place: MEZHUVELI HRIDHYA RACHEL MATHEW