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Customer Service Data

Location:
Medina, Al Madinah Region, Saudi Arabia
Posted:
January 08, 2020

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Resume:

CV

Mohamed Nur Said Hersi

Mobile No.

Email : ada8ph@r.postjobfree.com

Baguio, Philippine

JOB SUMMARY:

I was trained to provide:

•Listen to dictated recordings, telephone calls, conversations and transcribe the information or data into correspondence, reports and other documents.

•Edit the content to make sure that the text is readable and there are no grammar errors.

• Able to comprehend audio quickly and type as I listen -- especially important for those transcribing live conversations,

•Transcribe pre-recorded video or compile reports and presentations in good typing skills.

•Can transfer the oral and telephone discussions into a quick written report.

•Grasp the oral discussion easily both Arabic and English languages.

KNOWLEDGE, SKILLS AND ABILITIES:

•Strong organizational and interpersonal skills.

•Ability to determine appropriate course of action in more complex situation.

•Ability to work independently, exercise creativity; be attentive to details and maintain a positive attitude.

•Ability to manage multiple and simultaneous responsibilities, prioritizing schedule of work.

•Ability to maintain confidentiality of all medical, financial and legal information.

•Ability to complete work assignments accurately and in a timely manner.

•Ability to communicate effectively, both orally and in writing

•To maintain as a pleasant personality, as this is also a customer service role.

•To welcome guests and greet to those people who visit or calls the business

WORK EXPERIENCE:

During my study with BA, I worked with the following:

•HAIL CEMENT COMPANY, Saudi Joint Stock Company in the Kingdom of Saudi Arabia to present and mobilize Filipino workers for interview and recruitment.

•Liaise with some Filipino Programmers and one prominent Saudi Businessman to work them as programmers and data science analysts.

PROFESSIONAL SKILLS:

I have the following personal skills:

•Speak and write fluently: Somali and Arabic are my native languages and English Languages.

•Can work as a Translator / Interpreter professionally.

•Adhere to dress code, appearance is neat and clean.

•Report to work on time and as scheduled.

•Wear identification card while on duty.

•Represent the organization in a positive and professional manner at all times.

•Comply with all organizational policies and standards regarding ethical business practices.

•Participate in performance improvement and continuous quality improvement activities.

EDUCATIONAL QUALIFICATION:

I obtained the following Degrees:

•Bachelor of Arts in Financial Management from AMA College in Philippines

•Last Semester of MBA in Business Administration from the University of Cordilleras in Philippines, and will graduate in the coming March 2020.

ADDITIONAL ASSIGNMENTS:

Accept to perform all additional duties as assigned by the Management.

PERSONAL DATA:

•Full Name: Mohamed Nur Said Hersi

•Nationality: Somali

•BOD:



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