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Swimming

Detail-oriented, multitasking, with a year of experience in Customer Service,

Administration, Business Development, Management and Sales. Proficient in a number of related tasks; providing administrative support to executives, performing office, clerical and front desk duties. Expert in preparing correspondence, revising documents, distributing mail and maintaining database. Utterly dedicated to utilize earned skills in the field of administration by working effectively and consistently.

+971*********

ada8gb@r.postjobfree.com

Al Falah St. Abu Dbai, UAE

WORK EXPERIENCE

JEAN TANIEGRA

Adrenagy Training Club

Receptionist

Control advance booking and reservations, resolved all customer complaints.

Answering of emails and handled all incoming calls and answered the inquiries made.

Maintains database and updates all information with regards to the Health Club operations.

Act as the point of contact for internal communications.

Assist in the preparation of regularly scheduled reports.

Perform other tasks that may be assigned from time to time. 12/2016 - 04/2019 Khalifa Park, Abu Dhabi, UAE

Facility with a fully holistic approach to fitness. Designing custom training programs, providing a variety of training options.

Achievement: Increased the customer satisfaction rate by 25% by improving the customer service. Being very perceptive and disciplined

Cashier

Lepont Cafe

12/2014 - 12/2016 Khalidiya St., Abu Dhabi, UAE

Café is a fin-de-siècle atmosphere, selling cakes (tiny to big and customize).

Responsible for taking money in the form of cash, check, or credit card from patrons in exchange for food or services. Scans items, provides change, balances drawer, and processes card transactions.

Answering telephone, and taking orders.

Maintaining continuous contact with clients to ensure high level of client satisfaction. Captain Waiter

Mirage Marine

02/2012 - 11/2014 Marina Village., Abu Dhabi, UAE

Lebanese and Italian cuisine

Prepare tables for meals, including set up, present menus items or making recommendations.

Greeting customers, drive-thru took and rang up orders, handled payment, communicated with customer regarding orders, comments and complaints.

Effectively communicated with team members to maintain clearly defined expectations. Improved service quality and increased knowledge of company’s products and services.

SKILLS

Organizational Abilities

Typing

Effective Communication

Time Management

aptitude

Strong sense of urgency

& energy

Analytical knowledge

INTEREST

Reading

Strong Customer Service

SOFTWARE:

MS Office, Word,

PowerPoint, Excel.

MindBody & Sentinel

System

STRENGHTS

Earning Trust of Others

Puzzle

Listen attentively, speak candidly,

and treat others respectfully.

Focus on the key inputs and deliver

them with the right quality and in a

timely fashion.

Never done learning and always

seeking to improve myself. Curious

about new possibilities and taking

action to explore them

Delivering Results

Learn and Be Curious

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Catanduanes Colleges

09/2013 - 11/2013 Hamdan St., Abu Dhabi, UAE

EB3801108

Citizenship:

Gender:

Civil Status:

Visa Status:

Passport Number:

Language Spoken:

Visit Visa

English, Arabic, Tagalog

Date of Birth:

06/2009 - 05/2011 Virac, Cat’nes, Philippines

EDUCATION

TRAINING ATTENDED

PERSONAL INFORMATION

Secretarial Course

Single

Hotel & Restaurant Services

Female

Areef Computer Institute

May 2, 1989

Jean Taniegra

Filipino

Applicant

Royale Academy Learning Sales procedures and basic documentation

Power Institute of Hotel Administration

OJT in Sea Breeze Restaurant & Midtown Inn Hotel.

TESDA (Front Office/ Baking/ Pastry production & Tour Guiding)

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