Anupam Ghosh
PRESENT: Krishnapur Main Road, Tarulia Kolkata-700102
PERMANENT: M G Road, Mangaldai, Darrang, Assam
PHONE:+91-859******* E-mail: ada87q@r.postjobfree.com
Personal Details
Fathers Name : Amulya Kumar Ghosh
Date of Birth : 23rd September, 1979
Permanent Address : M G Road, Mangaldai, Darrang, Assam
Education
Education : 10th (CBSE), 1996
Languages Known : English, Hindi, Assamese, Bengali
Experience
Mostly worked as customer service advisor throughout my work span.
The last job role (Capita) was non-voice role as MI Analyst. As a MI analyst, managed KPI database, generated reports, performance data at required intervals.
Executive – Customer Management (29-08-2013 12-10-2017)
CAPITA - Ventura (India) Pvt. Ltd. (EMPID 10007166)
[BPO] (Kalyani Nagar, PUNE)
Customer Relations Advisor (14-02-2012 30-09-2012)
Hutchison Global Services Pvt. Ltd. (EMPID 44586)
[BPO] (Yerawada, PUNE)
Customer Care Specialist (09-08-2007 20-09-2011)
IBM Daksh Business Process Services Pvt. Ltd.(EMPID 93311)
[BPO] (Yerawada, PUNE)
Customer Care Executive (27-12-2004 29-06-2007)
EXL Service.com (EMPID 11666)
[BPO] (Magarpatta City, PUNE)
Skills
Excellent in communication skills.
Computer applications known: MS–Office & Photoshop
Typing speed: 32 wpm.
Last drawn CTC: 3,42,000.00 (at Pune)