Hashem Abdel-Malek Hashem
Egypt / El Menia - Mallwi- El Rahma Street
Arabic (Excellent - Mother Tongue) English (Very Good) Italian (Good) Computer
Microsoft Office: Word, Excel, PowerPoint, Outlook .Working knowledge of Internet Personal Summary
Experienced director of food and beverage with a demonstrated history of working in the hospitality industry, well knowledge and experience for fine dining restaurants, all day dining restaurants, bars and banqueting, drive food and beverage operation for more than 10 years included the kitchens
Skilled in catering, micros, hospitality management, and hotel management, Demonstrating solid time management, problem solving, and organizational skills Skills
Administration and management.
Creative and innovative.
Strong drive to success
Goal-oriented and Results.
Driven Operations and Quality Control
Sales and Marketing
Personnel and Human Resources.
Skilled in handling food and beverage needs for wedding, conferences, and large Banquets
Multitasking and effective leadership abilities Work Experience
Director of Food and Beverage
February 2019 – September 2019 -Narcussis hotel, resort Jeddah, Director of Food and Beverage
Jan 2017 Domina Coral Bay hotels, Resort, Spa and Casino, Sharm El-Sheikh Consist of to 07 magnificent hotels; with the capacity to host up to 3000 guests With 30 outlets in different concepts, as well state of the art banqueting facilities. Responsibility
Investigate and resolve complaints regarding food quality, service.
Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
Establish standards for personnel performance and customer service.
Planned and coordinated high volume of banquet events all the year.
Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
Order and purchase equipment and supplies.
Seek new ways to improve efficiency and increase profits.
Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items.
Create specialty dishes, cocktails and develop recipes to be used in dining facilities.
Assistant director of food and beverage
May 2013 Dec 2016 Domina Coral Bay hotels, resort, spa and casino, Sharm El-Sheikh Responsibility
Follow policies and procedures for radiation workers to ensure personnel safety.
Developed and managed food and beverage annual budgets including capital expenditures.
Ensure all products and services are provided in a timely and professional manner while exceeding guest expectations.
Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
Create specialty dishes and develop recipes to be used in dining facilities
Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients
Food and Beverage Manager
May 2008 till May 2013 Domina Coral Bay hotels, resort, spa and casino, Sharm El-Sheikh Responsibility
Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
Schedule staff hours and assign duties
Review work procedures and operational problems to determine ways to improve service, performance, or safety.
Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
Monitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits Assistant Food and Beverage Manager
December 2006 – May 2008 Domina Makady Bay Hurghada, 500 Rooms Hotel Outlet Manager
January 2005– January 2006 Domina Coral Bay Hotel, Resort, Sharm El-Sheikh Head Waiter
March 2003– January 2005 Domina Coral Bay hotels, resort, spa and casino, Sharm El-Sheikh
March 2000 – February 2003 Domina Coral Bay Hotel, Resort, Sharm El-Sheikh Accomplishments
Implemented food safety programs, resulting in increased food preparation knowledge and compliance.
Implemented delivery service in 2012, which has increased hotel revenue
Directed and maintained strategic initiatives to achieve a high level of guest satisfaction
Implemented T menu wish is avoided cost printing and increased the guests’ satisfactions, loyalty and interesting.
Planned and Managed High Volume events (Summer Concert Series, Weddings, Banquets)
Developed annual budget including expense, sales, and net revenue targets
Trained new employee on hospitality and Food &Beverage service standards.
Develop policies relating to waste control to maintain profitable operations
Responsible for scheduling, product ordering and inventory procedures
Managed 250-300 staff to provide our membership and guests with superior service and memorable experiences.
received four certificates for the food safety
implemented a new concept for VIP whish increased the guests’ base by 15% Certificates and training
Train the trainer
Food and beverage stander operation procedures
Maître D'phas l (Module II)
Maitre d'phase ll (II Modules)
Food and beverage standard operating
Food and beverage service Skills
E-crystal basic food .Hygiene training
Food safety training (HACCP)
International development Ireland (IDI)
Modern Management Trends
Bachelor of degree’s: psychology
May 1997 El Menia University
Director of F&B