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Nursing Assistant Home Health and Customer Service, Clerical skills

Nazareth, PA
January 05, 2020

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Lorain K. Jolley

Nazareth, PA *****

484-***-**** (mobile)

Skill Summary:

Providing great patient care

Answering patient calls and determining how best to help them

Providing physical support for patients or residents with daily activities

Reminding patients to take medications and nutritional supplements

Noting observations of patient behavior


Certified Nursing Assistant/Home Health Aide/Mentor, Senior Solutions

06/2016 - PRESENT

Easton, PA

Assisted clients in offices, Moravian Hall Square, Country Meadows and home care throughout Lehigh and Northampton counties

Helped with activities of daily living, bathing, transfers, mobility, mentoring other aides and companionship

Certified Nursing Assistant/Home Health Aide/Mentor, Maxim Healthcare

07/2013 - 09/2018

Allentown, PA

Received customer service awards for best prepared caregiver

Provided mentor status to train other caregivers

Certified Nursing Assistant/Home Health Aide, Barbara J Home Health Agency Visiting Angels

12/2011 - 08/2013

East Stroudsburg, PA

Provided assistance to clients in their homes

Assisted living locations, rehabilitation facilities and in their communities

Home Health Aide, At Home Care, Inc.

08/2009 - 06/2010

Oneonta, NY

Assisted patients with ambulation, transfer assistance, taught hygiene, nutrition, exercise and other activities for optimum health

Provided excellent companion care, light housekeeping, medication reminders, transport, follow safety precautions

Prepared documentation, reported changes

Personal Care Assistant, Resource Center for Independent Living

01/2009 - 03/2010

Utica, NY

Helped one client achieve her daily goals on a part-time basis

This included cooking, exercises, cleaning, shopping, transporting, bathing, toileting and helping with transfers

Receptionist/Bookkeeper/Tax Preparer, Donald Benson, CPA, Financial Services

01/2005 - 01/2009

Oneonta, NY

Prepared payroll, accounts payable and receivables, reconciled bank deposits, personal and corporate income taxes

Maintained office supplies/equipment, handle all deposits, transfers in Quickbooks, financial statement preparation (Microsoft word and excel), 1099s, w-2s, correspondence, appointments and general bookkeeping

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