Sign in

Security Guard Customer Service

January 03, 2020

Contact this candidate




Name : Wycliffe Ratemo Onsoti Mose

CPR NO. : 830960490

Gender : Male

Nationality : Kenyan

Language : English and Swahili

Passport no : A2487646

Contact : +973-********

Email :


Am highly experienced Security Guard who is committed to complying with the highest work place standards in terms of attendance, health and safety, and conduct towards the public. Ability/techniques to respond effectively on medical situations and fire emergencies. I have a comprehensive working knowledge of all Security Guard orders and duties, and am physically fit enough to be able to walk around for long periods, stoop, kneel, crouch, push, pull and grasp things. In my previous role I was regularly exposed to hot and cold weather conditions, smoke, loud noise, and bright lights. Right now I want to join an employer that is looking for a Security staff who has the bags of enthusiasm and motivation needed to ensure the highest levels of safety and security.



Violation and hazard detection.

Ability to select an effective course of action appropriate to any current situation while following company procedures.

Can work outdoors in adverse weather conditions.

Mediating in conflict situations.

Warning people in a professional about rules.

Dealing with unruly people in a diplomatic way

(2) Professional

Ability to maintain composure when exposed to stress.

Neat and professional appearance.

Outstanding customer service skills and focus.

Able to handle sensitive and confidential situations.

Providing direction and guidance to staff on security issues.


Acting with the highest ethical standards.

An approachable and professional manner.

Having a strong sense of urgency.



August 2nd 2016- To date Securicor Company (Le reef) BAHRAIN


Working as security in a highly valuable property

Receiving clients by check in system as per the norms of the company

Handling clients and workers complains

Managing the fire control system

Assigning residents parking and ensuring car safety

Handling keys and book records.

Controlling the in and out movements into the premise

Reporting incidence to management and authorized authorities.

2005-2016 (KK Security GROUP OF COMPANIES KENYA)

Assigned in different locations varying from hotels, malls, parks and factories. Whereby I exhibited high levels of professionalism in carrying out my duty.

Duties and Responsibilities

Providing assistance and guidance to managers, visitors and general staff.

Contacting the police, authorities and other emergency services when necessary.

Checking badges of employees and visitors, and verifying authorization of visitors to enter the facility.

Responding to emergencies.

Reporting all incidents, accidents or medical emergencies.

Monitoring and patrolling business areas on a consistent basis.

Performing any light maintenance work that may be required.

Warning violators of rule infractions, such as loitering, smoking.

Observing, reporting and dealing with suspicious or unusual activities.

Monitoring CCTV systems to avoid unlawful intrusion or crime

Maintaining log books and records

Completing fire alarm and safety check up.

Reporting in a timely manner to alarms that have been set on.

Providing first aid to victims of fire, accidents and saving lives.

Checking emergency call boxes, staff radios, security lighting and alarms to ensure they are working correctly.

Having a highly visible presence on the premises.


1998-2001 st. Pauls nyacheki secondary (Kenya certificate of secondary education)

1988-1997 Itibo primary (Kenya certificate of primary Education)


Mr. Simon

Patrolling Manager,

Securicore Company,

Tel. +973********, 17822228


Contact this candidate