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Quality Inspector/Factory Evaluator/System Technologist

Managua, Managua Department, Nicaragua
3000 Pounds
January 03, 2020

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Personal Details

Full Name: Marlene Simplina de la Cruz

Address: Km17 Carretera a Masaya Sierras Doradas Casa G1 Managua Nicaragua

Mobile/Whatsapp.: 005**-********


Nationality: Filipino

Marital Status: Married

Status in Nicaragua: Permanent Resident

Passport No.: P4124569A Expires 2022

10-yr US Visa : Type B1/B2 Expires 2024

Education and Qualifications

BS Electronics and Communication Engineering 1983

Language Capabilities

English, Filipino and Spanish

PC Capabilities

Microsoft Word & Excel

Lotus Notes

Outlook Express

Qualification in Brief

Vast experiences in quality control/final inspection, production planning, production cost control management and manpower scheduling/distribution.

Know-how to motivate or convince vendors from management to production staff for a good business relationship

Effective negotiator, good communication skill for both buyer’s side as well as to vendor’s side.

Work Experience

More than 30 years experience in Garment Industry with exposure to all phases of production from raw material to finished product.

Correspondence/Reports to Order Country regarding production status/quality issues on production country site.

Directly responsible to coordinate with vendors and to ensure on-time delivery of products and to meet acceptable quality standard.

Perform Factory Evaluation on Social Compliance,C-TPAT and Technical Compliance for vendors based on buyer’s standard.

Specialized on troubleshooting problems from bottleneck/quality problems on any aspect of production.

Also, know-how to perform operation breakdown for any style, a plus or can simplify operations breakdown.

Well equipped to give technical assistance to vendors for different kinds of garment products.

Easily detect any foreseen delay, push factory and find options to speed-up production as to catch on-time deliveries.

Can foresee/analyze technical constraints/difficulties and give suggestion for any style upon Pre-Production sample preparation, prior bulk production.

Employment History

Asia Inspection

Freelance Auditor

March 2016- Sept 2018

July 2019- Present

Conduct final inspection for Signature Labels

Garments,Hardlines, SASO(USA) and Shoes inspection.

The Children’s Place

Senior QA Auditor

October 2018- June 2019


Assigned as a Trainor of TCP Dedicated Quality Assurance (DQA) for Vendor/Nicaragua. Immediate Supervisor evaluated DQA training found satisfactory.

For 4 months handling assigned Vendor enabled/granted Skip Lot Inspection.

TCP/VP visited Nicaragua Vendor facilities and production Modules showed lots of quality improvements in the production floor. Thereby, he granted Skipped Lot or Vendor started Self Inspection.



March 2013 – April 2018

Wal-Mart GP

Senior QA and Production Technologist-Nicaragua

September 1, 2009 - March 2013


Enable to handle fifteen(15) factories amounting to three(3) digits million US dollars alone on the year 2009-2010.

Support all factories with regards to production and quality system wherein resulted reduction of failure/defect rates from Third Party inspection(ITS) and reduction of defects in the sewing lines. Thus, met on-time deliveries as well as cost reduction on supplier’s side.

Enable to override six(6) failed final inspection from ITS-3rd party by reviewing and analyzing defects, then presented to Merchandising Team and to my Superior my technical finding-recommended for acceptance to ship the merchandise.

Consistent Top No 1 for three consecutive years the lowest % for failure Third Party Inspection results compared to other Global Production countries of Walmart.

I reviewed sealed approved sample and with technical analysis improved some sewing operations for durability and simplified sewing operation.

Support each factories especially during PP sample and PP meeting stage to identify critical issues or foreseen problems, prior bulk production.

Feb 28-March 03,2013

Travelled and joined Central America RFT team and we visited different Distribution Centers and outlet stores in Houston, Texas.

Observed DC flow and see how the products displayed in each outlet store.


Being Technologist, reviewed and analysed each factories internal system and support technical input if necessary for improvement.

Introduced a system at Endline (5 Top Defects), so each line can be monitored and properly controlled to reduce daily defects in the sewing line.

Good negotiator and motivator for both Merchandising side and Supplier’s side.

Can easily suggest for preventive measures or corrective action whenever some problems found in production.

Awareness CAP follow-up and monitoring progress/matrix for improvements or progress.

Strong convincing power from Top Management down to production lines and imparting awareness for Global competition.

Technical expertise in all aspects of production as well as giving suggestions/troubleshoots any found problems in production.

Li Fung International

Nicaragua S.A.,Central America

Jan 2001- Dec 2008

QA Supervisor- Jan 2005-2008

Factory Evaluator-2001 to 2004

Handles: Kohl’s/Cato/Belk/Bealls/Meijer/Mervyn’s/

OshKosh B Gosh


Year 2001, started alone working to follow-up Li & Fung(formerly Colby) all Orders and reaches to expand the company with 14 staffs at present.

Attended Cato QA meeting in North Carolina.

Several Kohls styles Men’s Denim washed garment with my technical analysis enabled to intercept during PP sample preparation, foreseen problem prior bulk production.

Belk Men’s Woven Shirt

Our Taiwan office asked my help, because sent three times the PP samples to buyer and failed due to fitting.

With my technical analysis, reviewed the sample and did some steps, then sent the sample to buyer, finally approved.

Cato shipped from Nicaragua no claim or in-store problem.

Osh Kosh shipped from Nicaragua zero defect on Packing.

Cato Ladies Denim washed Garment

Supposedly shipped FOB price with 50% discount, with my technical analysis shipped 100% FOB price, no discount at all.

Several styles enabled to explain to buyer’s side for Kohl s, Cato, Belk and Mervyn s my analysis on the technical aspects(supposedly to have a claim or discount) and buyer considered, no discount at all.

Buyers claim have been exempted or cancelled.

Patrishoppe Gmts- subcon company that deals production on Nike, Adidas, Reebok and different kinds of sportswear especially track suits and shorts.

Assigned to produce advertisement samples for Nike.


Production Manager

London Fog(Formerly(PacificTrail-USA-Mnla Office) – US buying office that deals on different kinds of woven and nylon jackets(Fall and Spring season)


QA Manager

Handle Mervyns/ Nordstrom/Dockers Orders


Lead and reach Top no. 1 best performance in Asia operations for on-time delivery plus good quality results(in comparison to China, Korea, Bangladesh and Sri Lanka operation).

During my term as QA Manager, we handle the best selling Ladies and Women’s Wind breaker synthetic jacket(shipping 500,000 pcs/week) and completed for the season. Then, repeated and repeated several years on best selling.

Came back 1991 in same company and promoted to QA Manager.

QA Manager


Quelle International -European buying office that deals on mail-catalogue orders.


QA Inspector/Assistant Merchandiser

Product Line:

Softline-wide exposure to various kinds of knitswears and woven blouses and dresses, tracksuit, knitted sweaters and cardigans.

Hardlines- wide exposure to various rattan and wooden upholsteries, ladies accessories and others.

Reviewed the 1 year final inspection I conducted and no found problem in-store results.

Eurotex Limited-Hongkong based-European Trading office that deals with both softlines and hardlines for Golf and bags accessories.


Off-Shore Quality Controller/QA Inspector to China

Pacific Trail, Manila Office (later became London Fog) US buying office that deals on all kinds of woven jackets(cotton/micro fibers/nylon fabrics).


Senior QA Inspector

Novelty Philippines-American garment manufacturing company that produces infant and toddlers clothes for both woven and knits.

January 1984-1987

Quality Controller

Have a vast exposure to all phases of production from raw materials onward to shipping area.


Eduardo Flores

Walmart- General Procurement- Senior Production Manager Central America

Formerly QA Manager Li & Fung

Lucas Mayorga

Senior Vice President

Li & Fung Central America

Soochul Shin(Daniel)

General Manager

Hansae SA –Niquinohomo Nicaragua

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