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Social Media Service Representative

Buffalo, NY
January 02, 2020

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** * ************* ******• Williamsville NY 14221 • • 716-***-****


• Boosted client interaction production by direct mail automation for easier, faster marketing

• Increased client interaction 75% by meeting daily weekly and monthly goals

• Detailed oriented, client focused, and results driven

• Created mini schedule based on 5-day, 8 hr. work schedule by identifying difference between internal and external work responsibilities and priorities

• Gained time management and organizational skills balancing multiple clients

• Conducts due diligence research and negotiation

• Prepared portfolio with foreclosure and short sale transactions for face to face visits

• Research properties with MLS access and software

Professional Employment

Real Estate Service Provider, Buffalo NY Current

Create and manage all aspects of business in the real estate industry; specializing in both residential and commercial

Properties, distressed properties, Foreclosures, Short Sales; Non-Traditioanl and traditional sellers and buyers

• Built own clientele managing client database using Excel spreadsheets and other software and following up with clients regularly

• Prepared market analysis statistics, deeds, bid presentation for buyers & sellers, researched listings

• Plan and coordinate multiple real estate transactions ensuring all details are timely and efficiently meeting deadlines

• Market through means of social media, letters, email and direct mail campaigns face-to-face

• Facilitated document requests for residential, commercial, foreclosure and short sale transactions

Metro Roberts Realty, Tonawanda NY 01/ 201*-******

Hanna Howard / Formerly USA, Tonawanda NY 11/2011

Listed and sold residential properties averaging 5% in sales annually.

• Educated clients in the home selling and buying process

• Established positive flow of communication with agents, clients, attorneys

• Negotiated contracts with agents representing buyers and sellers

• Utilized marketing and negotiation skills to close the home purchase for sellers and buyers

• Prepared comparable market analysis, purchase contract and negotiated for purchase and sell of properties

Queen City Properties 06/06-07/09

Property Manager Assistant

Planned and managed day to day operations for residential properties. answer incoming calls, greet prospective walk-ins, process preliminary tenant screening and tenant profiles. accept and process rental applications. enter data in property management software system. Show, rent, coordinate and perform move-in move-out inspections. prepare, update, and maintain lease and contract documents, generate income, including budgeting, market analysis, advertising, and negotiating leases

Blue Cross and Blue Shield of Western New York, Inc., Buffalo, 8/1989-10/2004

Credentialing Coordinator / Customer Service Representative

Volunteer 8/2016- Current

The Witness Project, Inc.

A National Cancer Institute and Research Test Intervention Program providing affordable preventative care and wellness services to the community at large by providing community Outreach services, WP Education Programs and navigation services for preventative health service

Outreach Coordinator EDUCATION

Bachelor of Arts, Social Sciences Interdisciplinary Programs

University at Buffalo, the State University of New York

NYS Licensed Real Estate Salesperson November 2011

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