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Front Office Manager

Kolkata, West Bengal, India
December 31, 2019

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Career Objective :-

To work with an organization which provide immense opportunities to improve and channelize my skills to contribute towards achievement of organizational and personal goals.

Professional Qualification :-

Mobile: +91-896*******.

Diploma in Hospitality Management Which Include Hotel, Airline & Tourism Management from Pioneer College of Management.(Kolkata, West Bengal)

Industrial Experience : -

Completed Six Month Industrial Training from The AANANDA IMPERIAL HOTEL (Bilaspur).

Permanent Address:

I-128, Paharpur Road,

Po: - Garden Reach,

PS: - Garden Reach,

Dist: -Kolkata, (West Bengal)

PIN: - 700024

Mob: - +918*********,


Skype id: - md.rizwan811

Academic Record



from W.B.B.S.E. (KOLKATA) in 2005.

10+2 from W.B.C.H.S.E. (KOLKATA) in 2007.

Graduation from Kidderpore College in 2011. Affiliated by University of Calcutta (Kolkata, West Bengal)

Working Experience

Personal Data:-

Total Seven Years’ Experience in Front Office Department. One Year Worked with Aananda Imperial Hotel (Bilaspur) asa Front Office Associated (G.R.A.) from10th



One Year Worked with Hotel Laxmi Inn. (Vadodara) as a Front Office Executive (G.R.E.) from 17th



Three years Worked with Royal Orchid Hotel (Kolkata) as a Sr. Front Office Executive from 01st

Sep. 2014 to 31st

Jan. 2018

One Year Worked with Goldfinch Hotel (Mumbai) as a Lobby Manager from 01st

Feb. 2018 to 10th

Dec. 2018

Presently Working with Al - Amarah Hotel (Muscat, Oman) as a Duty Manager from 16th

Dec. 2018 to till date.

Full Name : - Md. Rizwan

Date Of Birth : - 08 Nov.1988

Father's Name :- Gulam Rasul

Marital Status :- Unmarried

Passport No. : - K0473039

Nationality :- Indian

Languages : - English, Hindi,

Bengali, Arabian.

Area of Work


I had done Certificate Course in Computer Application (A+CCA) From E.H.C.I. Kolkata (W.B.).

Front Office Department.


To check front office shifts run efficiently. Prepare duty roster for all front office staff and daily attendances.

To check cleanliness of Lobby, public area. As well as Front Office staff Grooming.

Handles all VIP Guest Interactions and check VIP arrivals & departures on daily basis. Assist, Great and treat with them.

Handles team work and Coordinate with Housekeeping Department and notify all check-outs, Late Check-outs, Early Check-ins, day use Rooms and Special Requests.

Handle guest complains, provide right information to the guests and maintain good Public Relations.

Authorizes charges for late check-outs or Early Check-ins. Approved and sign for allowance and discount.

Cash handling, Night Auditing and Run Daily Reports. Maintains a balanced bank assigned by the Hotel.

To responsible for Front Office Operation during the absence of front office manager.

Personal Achievements:-

I Achieved Best Grooming Employee of the Month for Nov. 2012 in Ananda Imperial Hotel (Bilaspur).

I Achieved Best Project Working Employee of the Month for Oct. 2016 in Royal Orchid Hotel (Kolkata).

I solemnly declare that the above information is true and correct to the best of my knowledge. I understand that if any information given above is found false/incorrect, my candidature is liable to be rejected. Md.Rizwan.

Technical Exposure

Hobbies: -

Playing Cricket, Watching

Cricket Match & Movies, Net


Reference: - On Request

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