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Project manager

Amman, Amman Governorate, Jordan
January 02, 2020

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Jihad Ahmed CV


I have over than ** years of extensive experience in providing leadership, managing IT portfolio and responsible for the entire customer fulfillment. My responsibilities goes beyond administering Information into managing expectations, governance, payments, and delivering service and quality.

I'm highly organized committed with full determination to ensure that customers achieve their desired outcome through the use of services and work to identify and/or develop up sell opportunities.


Strategic Planning & Mapping Program/Project Management ERP Business Application Technology


Sep 2017 – Present Project Manager Pioneers for Trade and overhaul

of aircrafts - Jordan

-Ensuring effective communication and organizational change management for all stakeholders;

-Proficient in a wide range of computer software, including software and various operating systems, Communicate with projects steering committee to ensure project governance is maintained;

-Identifying, manage, escalate, and mitigate all risks and issues on projects

-Strategic planning, proper resource allocation and leadership to coordinate people and resources;

-Highly organized individual with excellent understanding of the need to manage time and resources properly;

-Maintain contractors and employees to work on IT projects;

-Day-to-day activities of IT

Aug 2014 – 2017 PMO Manager Alinma Bank - KSA

-Responsibility over the IT portfolio within the bank ITPMO; this includes corporate & retail, digital banking projects;

-Issuing IT-RFPs technical lead and evaluate the IT-RFP responses according to pre-set requirements;

-Escalate and resolve issues and provide ongoing communications to stakeholders;

-Enforcing adherence to project management methodologies best practice and organizing monthly detailed reporting/metrics on existing project pipeline

-Suggested a process to ensure that stakeholders are aligned with the solutions within ITPMO and their business goals;

-Coordinates approaches and deliverables across all project managers involved in the application dependencies across the bank;

-Maintain good collaboration between all project managers, architecture and business which add value to all teams throughout weekly meetings and gathering;


Shaping the ITPMO methodology & processes to accommodate changes within the PMI standards;

Generate more confidence in ITPMO which increased the number of projects coming to ITPMO department;

Nov 2011 – July 2014 PMO Manager Abdul Lateef Alissa - KSA

-Assesses and validates customer needs on an ongoing bases and day-to-day reviews;

-Leads solution implementation efforts that best address customer needs coordinating with project s stakeholders;

-Responsibility and planning over the IT group portfolio and integration of projects across the company verticals (Car Rentals, Consumer Financing, Investments, Car & Spare Parts Dealer and Group);

-Provide direct support to project technical, functional teams to inform stakeholders of Program/Projects status and plans;

-Experience of core processes with Oracle E-business suits including (GL, CM, AP, AR, HR, FA, Financial Reporting and Hyperion);

-Escalate, resolve issues and provide ongoing support and communications to stakeholders;

-Lead, managed and monitored the implementation of the organization's strategic transformation;

-Direct involvement with the implementation of agile ERP Application Change Management & Governance;


Create a new PMO methodology & processes according to PMI standards;

Delivered ERP Oracle E-business suite project aligned and integrated with the business verticals (Car Rent. Investments, Consumer Financing and Car Dealer);

June 2006 – Nov 2011 Program Manager Royah - KSA

-Led multi-functional technology teams up to 20 resources;

-Directed all services, resources and project plans for major enterprise soluions to drive transformational change in business and technology;

-Experience of core processes with Oracle E-business suits including Financials (GL, CM, AP, AR, HR, FA and Financial Reporting);

-Provide direct support to project on-site technical teams and guidance in developing interfaces with alternatives and legacy systems;

-Overseeing ongoing customer relationships and retention to gain more business;

-Establish a trusted strategic advisor relationship with each client and drive value of our services;

-Worked closely with Jeddah Municipality Strategic Department as an advisor to participate in the development of business plans for future initiatives and balanced scorecard;


Managed programs with varying levels of complexity ;

Participate in developing Balanced Scorecard;

Feb 2006 –June 2008 Consulting Manager Deloitte & Touché - KSA

-Create requirement assessment documents that outlines the IT needs for higher education domain Oracle E-business suite, Document Management, Library Management & People’s Soft (Course Management, Faculty Management, Administration Management;

-Issuing RFPs and evaluate responses (RFI, RFP) according to Deloitte pre-set requirements and standards;

-Managed other oracle projects with business partner Oracle Financials project for merchandising;

-Setting up a ITPMO methodology & process to support the University primary vision;

Feb 2004 –Jan 2006 Project Manager ODCC (Oracle Partner)- KSA

-Manage public sector projects (Oracle business Suite); applications include GL, AP, AR, HR and FA

-Defining goals, milestones, scope, project plan and deliverables. I was also responsible for planning the projects technical resources and overseeing the quality procedures related to the project;

Nov 2002 –Feb 2004 IT Manager Al Subaiei Holding Group – KSA

-Manage the operation of the IT systems to ensure high availability and security to the firm.

-Maintaining communication channels with concerned stakeholders to ensure the execution of the work to be within agreed time frame.

-Manage the day-to-day activities of the IT department and create a system recovery plan for the data insure ongoing service;

Oct 1999 –Oct 2002 System Engineer Saudi Telecom (STC) – KSA

-Communicate with vendors/developers to define the scope of work and project plans.

-Develop business requirement documents of the marketing department to assess the needs of the department ;

-Managed STC marketing department website project;

1996 – 1999 Project Manager Ominx International – UAE

-Ensures customers are aligned with the solutions and business goals;

-Managed different project implementations in UAE (ERP/HR interior ministry) and Qatar (Qatar navigation) projects) on different platform;

-Manage and solve conflicts with clients;

-Collaborate & Interact with other teams across other departments working on the same account;

1991 - 1996 IT Manager Coca-Cola Bottle/Jordan

-Manage and operate the daily activities of the information Technology department;

-Plan, organize, control and evaluate the data operations to move towards inter-organization Retail ERP automation;

-Managing IT staff, coaching and training employees to communicate the job expectations of the Retail/Wholesale business ;

-Mobilizing the required support from the various business units and functional departments to improve progress and developing Security plans to secure the project and the data;

-Ensure the security of the data, access and backup systems;

1988 - 1991 Senior programmer CRC/Jordan

-Strong analytical skills and problem solver;

-Analyzing and debugging the code;

-Software developer with 6 years of experience with a variety of development projects such as banking applications according to requirements communicated by stakeholders of the project;

-Understand client requirements and communicating the results with project manager and stakeholders;


-TOGAF 9.1


-Mini MBA

-Project Management

-Oracle Financials;

-Decisions & Delegation Making

-Business Ethics

-Microsoft SQL Server Certified

-Microsoft Front Page Certified

-Microsoft Exchange Server Programming Certified

-Microsoft Windows Advanced Server Certified

-Oracle Designer and Developer

-Computer Science Ohio- USA 1988



-Team Work

-Business Understanding

-Decision-Making and Problem Resolution

-Achieve Set Goals

-Financial Management and Analytics

-Supply Chain Management (Logistics & Sells)

-Project Management

-Presentation tasks (PowerPoint & Visio)

Address: Amman - Jordan

Mobile: +962********* (Jordan)

Nationality: Jordanian


Contact Information 000*******


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