Amanda Bryan

customer service* -call center

Pompano Beach, FL 33064

ada5o4@r.postjobfree.com

803-***-****

Authorized to work in the US for any employer

Work Experience

Sales Associate

CSS Corp - Deerfield Beach, FL

November 2018 to Present

Help assist customers with getting the best possible price for their diabetic needs Excelled at customer service skills

Attention to detail and customers unique situations Sales Associate/Customer Service

TCL Research America - Boca Raton, FL

December 2018 to April 2019

provided braces to Medicare patients whom otherwise would not have known that they were eligible for them. Able to handle large volume of calls. Maintain positive attitude no matter what the situation. Able to think quickly and execute decision.

Office Coordinator

Mceleveen Bail Bonding - Beaufort, SC

February 2015 to December 2017

-Was responsible for input of client info

Bonds from clerk of court

-was responsible for responding to clients

where abouts when electronic monitoring engaged

- starting the process of l locating clients when you failed to show for check-ins Or Court appearances

Responsible for accounts payable

Education

High school or equivalent

Barnwell High School

1996

Skills

Customer Service, my family jas always owned businesses so grew up learning from that (8 years), Customer Support, Customer Care, Call Center, Multi-Line Phone System,work under stress while maintaining positive attitude, team player, always striving to learn from my surroundings and experiences, (5 years), CSR

Certifications/Licenses

Telemarketing certificate from Florida consumer services Publications

REFERENCES

Scott Jones

Karyn Hurley

Shara Feldman

Additional Information

• I am an alcoholic with 1 yr of sobriety. I am working the steps with my sponsor and working the program. I have been uncomfortable with my two jobs here in Florida since being in halfway because it's not working an honest program working at call centers. There are some that are legitimate but as for the ones that I have worked for they have not been and I'm not comfortable with that. I have known that I have always wanted to have a job helping people,I just never knew what it was going to be. I didn't know if I was going to be in the peace

core or be a nurse. I was always undecided,I just want to help people. less fortunate. But the program has now given me an opportunity that I. have seen and believe in to be able to give back some of what has been given to me. This is something that I have been looking forward to doing since I became sober. I've just been waiting on time and opportunity to be able to begin my journey.i have learned on this journey that I need to put me first and discover who I really am. I have been blessed with the opportunity to be able to do just that with the knowledge that everyday I am growing and evolving.

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