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Customer Service Representative

Mississauga, ON, Canada
December 26, 2019

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Mr. Cosimo Commisso

**** ********* ****.

Mississauga, Ontario

L4Y 3N5



Nov 14. 2011 – Dec.5 2019 Grenville Management & Printing Inc.

Customer Service Support Representative

Sign for, record and direct all incoming Canada Post and courier deliveries.

Deliver, slot, pick up and sort all incoming and outgoing mail.

Process internal and external mass mailings.

Process all outgoing UPS courier shipments.

Receive incoming couriers and deliver to recipients(s) as soon as possible

Maintain shipping supplies.

Customer service: answer and client’s inquiries regarding mail, courier items and supplies.

Maintain accurate records of business mail delivery.

Ensure all lookups mail are processed, counted and logged.

Sept. 2010 – Oct. 2011 Cordi Italian Bakery – Co-Op Placement

Baker Helper

Stock shelves with fresh bread.

Clean trays.

Slice fresh bread.

Assist with rolling out bread, cutting peppers and other miscellaneous duties.

May 2010-June 2010 Canadian Tire - Co-Op Placement

Customer Service Representative, Seasonal Department

Water Plants.

Load plants and sod into customer vehicles.

Keep the area clean.

Feb. 2010- April 2010 Zellers – Co-Op Placement

Customer Service Representative

Footwear Department

Stock shelves with shoes.


June 2017 WHMIS Certified

Sept. 2007 – June 2011 St. Aloysius Gonzaga Secondary School

Received a high school a certificate

CPR Training


Knights of Columbus

Help with fundraising for various charities since 2011 to date.

Columbian Squires

Counsellor for the 10 to 18-year-old boys to become Knights of Columbus, since 2015 to date.

Parkinson’s Canada

Assist with yearly “Walk for Parkinson” fundraising event summer 2019.

Chris Fonseca, City Councillor Ward 3

Assisted with the city councillors’ campaign in October 2018.

Special Olympics

Ambassador at various sporting events promoting Special Olympics and raising awareness and funds, from 2012 to 2017.


Involved with Mentorship Program supporting young people with disabilities.

Involved in Drop-In Program as a role model.

Involved in Youth Advisory Committee.

Assisted children with disabilities play t-ball.

Peter Fonseca, MPP Mississauga East Cooksville

Assist with various community events.

REFERENCES – Upon Request

Cosimo Commisso 416-***-****

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