Ndom, Beatrice Akpe ACIPM
Address: Block *** Flat 3, Iponri Housing Estate, Surulere, Lagos state
A competent and organized professional with experience in handling a wide range of administrative, technical and executive support tasks in order to ensure organizational effectiveness and efficiency.
Covenant University, Ota
M.Sc. Organizational Psychology 2018
Obafemi Awolowo University Ile – Ife
B.Sc. Psychology (Second Class Upper) 2014
Chartered Institute of Personnel Management (CIPM), Nigeria Professional diploma in Human Resource management 2016 WORK EXPERIENCE
February 2019 – Till date SA & Co.(Chartered Accountants)
Oversea daily operations of staff activities
Manage and maintain calendars for executives
Manage inventory and office supplies.
Reduced expenses by a 25% margin within 3months.
Coordinate interview process, onboarding programs for new staff and exit interviews.
Maintain schedules for debtors, firms’ investments and clients’ ledgers.
Maintain staff payroll, pension and Payee.
Vendor Management – was responsible for the planning and execution of new office space
Maintain detailed filing systems for both clients and staff in adherence to privacy policies.
Human Resource Personnel Meritabode Nig Ltd, Lagos March 2017 – January 2019
Provided administrative support to the Human Resource Manager.
Was responsible for the full employee life cycle from recruitment, induction to exit.
Involved in the day to day-to-day running of the department ensuring compliance with recruitment Policies, Laws, and Regulations.
Maintained the staff records, keeping track of any employee anniversaries and awards they are due.
Developed accurate HR Reports.
Organized training activities and raft training modules.
Interpreted and clarified the companies HR policies & practices as well as providing professional advisory support to employees.
Processed payroll information in an accurate and timely manner.
Monitored the HR department’s general expenditure. Manager Lounge 365, Ota
April 2016– February 2017
Reduced expenses by a 30% margin
Improved return on investment by a 20% margin
Reduced turnover intention through efficient staff management
Handled monthly stocks and account requisitions.
Handled enquires complaints promptly and efficiently.
Ensured all health and safety and food safety legislations are adhered to.
Conduct trainings for staff to deliver quality customer focused service. Client Relationship Officer Daveshoope Cooperation, Lagos November 2015 – March 2016
Handled various clients’ requests and complaints efficiently with appropriate feedback to the Head office.
Maintain accurate client records.
Coordinated product distribution to respective clients.
Organized company Seminars and symposiums for prospective clients within Ota.
Maintained appropriate relations with new clients and follow up on old clients.
Coordinated logistics for transporting company products to remote locations within Ota.
*Office Management, *Report & Document preparation, *Book keeping and payroll,
*Policies procedure manuals, *Inventory management, *Meeting & Event planning, *Staff development & Trainings, *Time management, Budgeting & planning, *Vendor Management, *Executive management support, *staff development, *Client relations, *Petty cash management.
Reading and Internet Surfing
Available upon request.