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Manager Customer Service

Location:
Burnaby, BC, Canada
Salary:
$25
Posted:
December 23, 2019

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Resume:

SATPAL KAUR

*** ******* ******, *** ***********, BC V3M 6X2

Phone: 204-***-****

E-mail: ada4qi@r.postjobfree.com

Professional Summery

Creative Photographer offering expertise in sales and marketing, customer service, product promotion, administrative processes and project management. Delivering outstanding skills in portrait, event, landscape and product photography, identifying client needs and providing innovative suggestions. Collaborating with decision-makers at all organizational levels. Delivering key presentations and building productive relationships to increase revenue and book of business. Presenting familiarity and experience in location shoots, print house operations, studio set-up and equipment requirements.

Skills

MS Word, Adobe Photoshop, Adobe Premiere Pro, Adobe Lightroom, Adobe Bridge

Proficient in editing photos,

Customer service

Retouching and color correction

Fashion photography

Digital enhancements

Canon Mark 3 proficient

Equipment setup and maintenance

Strong compositional skills

Visual design

Image manipulation

Superb attention to detail

Composition

Work History

Studio Manager, 09/2016 to 09/2019

Photosunlimited – Winnipeg, MB

Used technologies to service customers- photographed subjects operating DSLR camera, and manipulated digital images for customer presentation and sales.

Expert in communication, organization and development skills.

Able to handle customer issues, multi-tasking, managed time and delivered expected sale goals.

Partner with District Manager to staff assigned studio with high caliber studio associates through effective networking, recruiting, interviewing, selecting and training.

On location event photographer as well, so having experiences of shooting wedding, engagement shoots, kid's birthdays, cake smash, family pictures, graduation pictures and many more.

I prefer using camera on Manual mood instead of auto mode.

Planned, organized and scheduled work.

Security Guard, 07/2015 to 08/2016

Securitas Canada – Winnipeg, MB

Access control, patrolling and observing.

Reporting incidents and maintaining site regulations.

Writing detailed reports.

2D Artist, 01/2011 to 04/2013

ATS Edutech- Chandigarh, Punjab, India

Developed 2D visual assets and Characters using Photoshop

Provided illustrations, sketches and concepts to express idea’s

Handled multiple tasks and displayed abilities to complete the task in competent manner.

Demonstrated ability to work in a fast paced environment and willingly accept responsibilities Performed skills associated with proficient handling of operating systems, software, and general office equipment and procedures

Call Center Representative, 05/2011 to 01/2012

ATS Edutech- Chandigarh, Punjab, India

Supervised production of events, worked with event sponsors and internal/external teams on all aspects of planning the event.

Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive product knowledge. Forwarded client complains to the concerned departments.

Education

Red River College, Winnipeg, MB 2015-16

Professional Photography

Mohawk College of Applied Arts and Technology, Hamilton, ON 2014-15

Event Management Graduate Certificate

A Pee Jay College of Fine Arts, Jalandhar, Punjab, India 2007-11

Bachelor of Applied Arts and Fine Arts

Punjab School Education Board, India 2005-07

Grade 12

Accomplishments

Won best employee of the year when i was working as 2d artist.

Won best photographer award in college competitions in 2006 and 2007.

Volunteer work and Activities

Mohawk College Applied Arts and Technology

Volunteered in different events such as Convocation, international student week, International student’s orientation, open house tour and Niagara trip for international students. Field placement at Language and Culture center and International square at Mohawk College.

A Pee Jay College of Fine Arts, Jalandhar, Punjab, India

Participated in sketching events, Convocations, Art gallery exhibitions, Youth festivals, Lavanya fashion show 2011, Regional Sculpture Workshop (2007-2011).



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