*, ****** ****** ***. ****, Ontario Canada, L1S 7T9
I am a certified Scrum Master, with more than a decade of experience as a bilingual software tester consultant, working with waterfall/agile, and scrum teams within Financial, Insurance, Telecommunication, Government, and Technology industries in Canada and other countries. Knowledgeable of Scrum value for projects delivered on time, as well as, Scrum procedures such as; Product Backlog, Backlog Planning, Sprint Planning, Sprint Backlog, Daily Scrum, Sprint Review, and Sprint Retrospective meetings.
I am acquiring new knowledge in a continuous basis to improve my Scrum knowledge on SAFe, FDD, XP, Lean, and Nexus to provide better guidance and coaching to increase the development of team performance, as well as mine.
Had work jointly with Product Owners and management team members to address and remove impediments without impacting deliverables, and by identifying new approaches to facilitate our Scrum/Agile processes resolving the team's needs to increase the desire to do better and better every day.
I am accountable, adaptable, analytic thinking, building trust, confidence, decision-maker, detail-oriented, effectiveness, enthusiastic, leadership, multitasking, negotiator, organized, problem-solving, project ownership, quick learner, brave, teamwork & partnering and thorough. As a plus, I can communicate with ease in English, French, and Spanish.
MULTI-MEDIA DEVELOPER (FREELANCER) OCT/2018 – PRESENTLY
•Development of adaptive Website and mobile apps for personal and small business use.
•Environment: HTML5, XCODE, Android Studio, Apple and Android devices, Team size 3
FNAC PARIS-FRANCE SCRUM MASTER JAN/SEP 2018
•Acted as a ‘Scrum Master’ for three development Scrum teams during the transition from the Waterfall to Agile process, improved management skills by guiding, and implemented new delivery process successfully by encouraging my team in many ways, and successfully implemented their delivery process. Worked closely with Product Owner, coordinated product backlog grooming and story estimation on adaptive websites and Apps for: fnacspectacles.fr, fnacspectacles.com, fnactickets.com, and ch.fnacspectacles.com.
•Facilitated 15 minutes daily standup meetings for sprint process and update.
•Have adopted Sprint Planning, Backlog Grooming, and Retrospective meetings with leadership and guided teams for outcome results to enhanced performance, and also to adapt to embrace changes.
•Reinforced Scrum principles and procedures and applied Kanban procedure to accelerate the development of the Scrum team.
•Helped to improve development team commitments on sprints delivery by identifying tracked & hidden tasks to increase sprint goals and customer satisfaction, applied negation and communication skills to achieve conflict resolution.
•Appropriate management channels were contacted to finalize obstacle and impediments removal to protected team members from interruptions and distractions to maximize daily productivity to allow the development team to achieve their sprint goals and deliverables.
•Facilitated meetings for retrospectives reviews, and coached development team members on Agile procedures, and their performance whilst task board and burn-down charts were under revision to maintaining transparency.
•Maintained daily task board reading and procedure burn-down charts and verification of definition of done.
•Also tested, reviewed, and edited French written description, verified CSS3 and HTML5 coding for links and images on this global Website with links to fnactickets.com, ch.fnacspectacles.com.
•The mobile App and websites allow reservations and tickets purchases for museums, movies, books, music, theatre, concerts, amusement parks, sports events, restaurants and much more, within the following countries; France the U.K. and Belgium, purchases are also allowed from other countries within the European Union only, and also from Canada and the U.S.
•Environment: Scrum, HTML5, CSS3, HPALM, XCODE, Android Studio, Apple and Android devices, Team size 19
BILINGUAL/QA TESTER DEC/2016 – MAY/2017
•Reviewed & matched Spanish and English (i.e., bank terminologies) to ensure that website content flows nicely (with correct grammar & spelling) of appropriate regions (Colombia, Chile, Peru).
•Proofread and edited Spanish content for the clarification of bank terminologies.
•Executed test cases and scenarios for GWA (Global Website Administrator). Website project for commercial customers in Colombia, Chile, and Peru. This website application allows customers in these countries to make money transfers and payments to local, countrywide, and overseas clients as well as employees.
•Applied manual testing for the Spanish version of the site
•Tests and content reviews, and were addressed under strict Quality Assurance methodologies and documentation standards.
•Environment: Scrum, HTML, HTTPS, HPALM, MS Office, J2ME, JIRA, XML, Team size 26.
BILINGUAL/TESTER MAR/JUN - 2016
•Verified, matched, and edited Compass 2.0 to 3.3.5 application menu (In-house software) terminologies from English to French and ensured grammar & spelling is accurate.
•Executed test cases and scenarios on a new version of Compass 2.0 to 3.3.5 application, applied manual, integration, and regression testing within the French version of the program.
•This in-house program allows agents in branches Canada-wide to qualify new and existing clientele. Proving services such as new personal loans, lines of credit, credit cards, mortgage, investment services, and more.
•Environment: AGILE, HTML, HTTPS, J2ME, HPALM, MS Office, XML, Team size 8.
MINISTRY OF TRANSPORTATION OF ONTARIO TORONTO
BILINGUAL/SOFTWARE TESTER OCT/2015 - FEB/2016
•Matched, reviewed, and edited French verbal & written descriptions for each Interactive Voice Recognition (IVR) option.
•Executed test cases for French IVR system, drivetest.ca website
•QA for French content to ensure that it reads well and that grammar and spelling is accurate without any errors.
•Verified scripts, links, functionality, and connectivity were accordant to requirements.
•Project: Web-app & driver-instructor mobile App for the Ministry of Transportation of Ontario. The new IVR system and website allows a new customer to book appointments for a road test to apply for new driver license
•Tests were performed to comply with Quality Assurance concepts, methodologies, and documentation standards for UAT, SIT, Database, Regression, Functionality, and Bug report.
•Environment: AGILE, JIRA, AVAYA, iPad, Galaxy Tab A, HTML, Team 12.
SCOTIABANK SCARBOROUGH BILINGUAL/SOFTWARE TESTER APR/JUL - 2015
•Matched, reviewed & edited Scotiabank’s Spanish website content and adding the appropriate translation (English to Spanish) for Daily operation in the region.
•Developed test cases and scenarios in Spanish for CAT Mexico and South-America integration project, allowing agents and Customers to access their investment accounts and perform all needed transactions via web and mobile Apps.
•Test AUT, SIT, and Database, App functionality, Regression, Web-app Functionality, bug report, and Production verification after Launch.
•Environment: AVAYA, AWS-IAM, V-Model, MS Office, HTML, HPQC, IE-9, SharePoint, Team-12.
BILINGUAL/SOFTWARE TESTER SEPT/2014 - JAN/2015
•Tested new French IVR system for customer service, verified links and software functionality for corrections before launching.
•Matched, reviewed & edited Scotiabank’s Spanish website content and adding the appropriate translation (English to Spanish) for daily operation in the region.
•Environment: Avaya, HP-ALM, Team size 6.
BILINGUAL/SOFTWARE TESTER JAN/2014 – APR/2014
•Receive French documents & content from Montreal’s HQ - reviewed, proofread, and edited for any errors to ensure accurate spelling and grammar to deliver to development teams.
•Tested bmo.com, new html5 adaptive design for desktops, Smartphone, and tablets; verified links, images, functionality, and response under UAT environment before its online launch.
•Tests were performed to comply with Quality Assurance concepts, methodologies, and documentation standards.
•Environment: HTML5, HTTPS, CSS, JSP, IE8, Safari, Chrome, Firefox, iOS 7/8, OS X, MS Office, Android and 802.11ac. Team size 14.
MINISTRY OF DEFENCE PERU LIMA-PERU TRILINGUAL/TEST LEAD MAR/2012 – JUN/2013
•Translated from text content in Spanish to English and French for the new Peruvian armed forces website to minimize errors and ensure the flow and accuracy of grammar and spelling.
•Test cases and scenarios were developed for the project of the main website of the Ministry of Defense, gob.pe/mindef that includes complete tests and integration of the following websites The Air Force, the Navy and the Army of Peru that were integrated to one ccffaa .mil.pe. Date put into production on 07/28/2013, the functionality of the site, UAT, GUI, SIT, video editing and embedding performance, test and grammar was also verified, review of text in Spanish, English and French.
•These tests were performed to comply with quality Assurance concepts, methodologies, and documentation standards
•Environment: HTML, HTTPS, MS Office, IE, Java, Flash, YouTube, Firefox, and Bugzilla, Team size 9.
BRIGHTWORKS TORONTO BILINGUAL/TEST LEAD FEB/2011 - JAN/2012
•Development of test cases and scenarios in an Agile project for the new Bell.ca website.
•Proofread & edited French content in grammar & spelling to ensure flow and accuracy.
•Tested site functionality, UAT, user registration, account information included GUI, SIT, UAT, integration, regression, acceptance, performance, and usability testing.
•Tests were performed to comply with quality Assurance concepts, methodologies, and documentation standards
•Environment: HTML, HTTPS, IE, Java, Firefox, and Bugzilla, Team size 6.
BILINGUAL/SOFTWARE TESTER AUG/2010 - JAN/2011
•Reviewed, matched, edited French and English content of Rogers’ website to ensure that it reads well/flows nicely and that grammar and spellings are correct.
•Development of test cases and scenarios in Agile project for the new Rogers Business.com, self-serve website and existing Rogers.com website
•Tested site functionality UAT, GUI, user registration and account information, and final migration from Notes mail to Office Outlook/Exchange.
•Test were performed to comply with the Quality Assurance concept, methodologies, and documentation standards
•Environment: Agile, HTML, HTTPS, J2ME, Outlook, Notes Mail, Rally, and WIN-XP, V21, Team size 16.
PUBLIC MOBILE TORONTO BILINGUAL/SOFTWARE TESTER JUL/2009 - JUN/2010
•New product upgrade, transaction payments, and record access; grammar review and full test on the French version.
•Development of test cases and scenarios, applied functionality, connectivity, file corrections, and cleaning testing, bug report on Public Mobile new website project allowing: Users to register, account information, and updates.
•Test were performed to comply with the Quality Assurance concept, methodologies, and documentation standards
•Environment: HTML, HTTPS, J2ME, Quality Centre, and WIN-XP, Team size 12.
SCRUM ALLIANCE – TORONTO (2019)
CERTIFIED SCRUM MASTER COURSE
I acquired valuable information on how a Scrum Master can help a new member to join the Scrum team quickly after attended in person, 16-hour course.
Understood the Scrum processes and what should be done to contribute to the success of a project, the different roles in a Scrum team as well as events, artifacts, meetings, such as Daily Scrum, Sprint Planning, sprint review, and sprint retrospectives. Course taught by; Brad Swanson a (CEC®, CST®, CAL-E®) trainer.
BECOME AN EFFECTIVE SCRUM TEAM MEMBER TODAY COURSE
Learned to understand, write, and concisely interpret user stories in the Sprint backlog, Sprint task board.
Also, development to estimate the effort required on tasks to measure progress using a table of burnout board.
Always apply the agile principles and values of Scrum taught by; Jeb Riordan PMP, Project Management Consultant.
HOW TO RUN EFFECTIVE AGILE SCRUM MEETINGS
I have learned “in 5 Easy Steps” how to design productive meetings, helping the Scrum Team manage their decisions about their needs and make better use of their professional resources. Treat intelligently with team members and how to help others express themselves. Also, how to keep the Scrum Team engaged during meetings. Course taught by Martin Wickman Developer, Agile Team Coach
SCOTIABANK (2016/2017) TORONTO
AGILE & SCRUM PROCEDURES
Topics covered; Introduction to Agile, Story Decomposition & Exploration, Introduction to Scrum, introduction to Kanban and Kanban Board Design Course led by; Sean Deschamps director of Agile Department at Scotiabank.
CENTENNIAL COLLEGE COURSE (2014)
Mobile Applications Development & Mobile Testing update course for IOS and Android
APPLE APPLICATION DEVELOPMENT COURSE (2014)
Application development, design, connectivity and upgrade for iPhone and iPad.
ROGERS: Agile & SCRUM PROCEDURES - BRAMPTON (2010-2011)
Training provided knowledge about Agile and Scrum Concepts, Agile User Stories and Agile Acceptance Criteria, the course led by Sarah Klarich director of Agile and Scrum Master Rogers’s user group.
THE LEARNING TREE - OTTAWA (2009)
WEB PROJECT MANAGER
Acquired skills that reinforced and upgraded leadership procedures to manage online projects and to run a motivated team, while planning and review best practice to ensure the development process, estimated and schedule task work, considered of monitoring tools to keep the project in command analyzed project financial rationale, identified best and worst-case scenarios within a project portfolio, selected appropriate methodologies for individual projects, human resources allocation and relocation for ongoing and new projects created an action plan for red flag situations and multiple-project integration.
INTL. ACADEMY OF DESIGN: TORONTO (1998)
DIGITAL A/V EDITING FOR MULTIMEDIA
HD v/a design and editing for DVD, online Radio and online TV broadcast for desktop and wireless devices. Web design; web hosting, videoconference,, digital image design and text processing and others. Tools: Avid X-press, Photoshop, Dreamweaver, Photoshop, Quark X-press, Illustrator, QuickTime, WMV, Sound-Edit 16, Soundtrack Pro, DVD Studio Pro, QuickTime-Pro, QuickTime-Broadcaster, Real Player Producer-Pro, Sony HD-Cam.
ORLANDO SOUTH COLLEGE - ORLANDO (USA) (1995)
QA/QC AND SOFTWARE TESTER COURSE
•SQA Testing & Methodologies
•Test Plans, Cases & Processes
•UI & Compatibility Testing
•Data Interface & Migration Testing
•Test Strategies & Coverages
•QA & QC Standards
•SQA Tools & Best Practices
•Test Cases & Plans
•Defect & Bug Discovery
•System & Unit Testing
•Acceptance & Regression Testing
•.Net (3 yrs.)
•4G LTE (2 yr.)
•ABM-POS (4 yrs.)
•Accessibility Testing (1 yr.)
•Acrobat Pro (5 yrs.)
•Android (1 yr.)
•Apple (15 yrs.)
•Apps (3 yrs.)
•AVI (3 yrs.)
•B&W Box Testing (9 yrs.)
•Bluetooth (4 yrs.)
•Bugzilla (2 yrs.)
•Base 24 (1 yr.)
•Clarify (1 yr.)
•Data-Base (3 yrs.)
•EMV Magnetic Credit/Debit cards (3.5 yrs.)
•Tracking, Logging & Reporting
•Program Logic & Optimization
•ETL (4 yrs.), Flash V/A (6 yrs.)
•Functional Testing (8 yrs.)
•HP-ALM (2 yrs.)
•HTML5 (2 yr.)
•HTTP (8 yrs.)
•iPad (2 yrs)
•iPhone (5 yrs.)
•IVR (2 yrs.)
•J2ME (4 yrs)
•Java (8 yrs.)
•Jira (1 yr.)
•Load & Stress Testing (3 yrs.)
•Lotus Notes (4 yrs.)
•Mobile (4 yrs.)
•Rally (2 yrs.)
•SIT (7 yrs)
•UAT (8 yrs)
•Troubleshooting (8 yrs.)