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Assistant Service Representative

Location:
Pasig, Philippines
Posted:
December 25, 2019

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Resume:

FERGIE ZENY JUANITO GOROSPE

Email: ada44t@r.postjobfree.com Phone Number: +639*********

Address: #**** ***** **********, ****** ****, Quezon City, Metro Manila

EDUCATION AND QUALIFICATIONS

June 2016 – March 2019 Centro Escolar University – Manila BS Legal Management

9 Mendiola St.,Manila, Philppines Graduated

WORK EXPERIENCE

July 2019 – present Cognizant Technology Solutions Taguig City, PH

Process Executive – Digital Operations

Takes inbound calls and assists in addressing callers’ concerns regarding their supplementary insurance

Documents day-to-day transactions

Monitors and uploads callers’ documents such as power of attorney, will/trust, and small estate affidavit in the system.

November 2018 – February 2019 Integrated Bar of the Philippines-NCLA Pasig City, PH

Legal Assistant – On the Job Training

Interviewed indigent clients and endorsed them to respective lawyers

Assisted lawyers in drafting demand letters and contracts

Conducted minimal legal research

Conducted clerical operations such as tabulating annual cases handled and application forms of clients.

July 2017 – September 2017 Centro Escolar University – Manila Manila, PH

Student Assistant – Office of the Registrar

Assisted school applicants in enrolling for the next academic year

Summarized lists of eligible academic scholars

Presented formal letters generated from the office to different departments.

CERTIFICATION / ELIGIBILITY

Career Service Professional /Second Level Eligibility 2019

Career Service Sub-Professional /First Level Eligibility 2018

ACADEMIC ACHIEVEMENTS

A.Y 2018-2019

Outstanding Legal Management Student

Outstanding Practicum Trainee

Outstanding in Mock Employment Interview

SKILLS

Proficient in Microsoft Office (Word, Outlook, Excel, PPT)

Tech savvy

Excellent in English

Knowledgeable in legal procedures

Team-player, goal oriented

CHARACTER REFERENCES

Lawrence Ignacio, Process Specialist

Cognizant Technology Solutions – Upper Mckinley, Taguig City

094********

Mr. Jerome M. Abella, NCLA Section Head

Integrated Bar of the Philippines – Ortigas Centre, Pasig City

091********



Contact this candidate