Resume

Mohit Arora

House No. ***, Phase-**

Mohali- 160065

Contact No: 805**-*****

Punjab Email id: ada3tm@r.postjobfree.com

Objective

To work progressively to secure a position in industry, where I can use and update my knowledge in continuous efforts to provide better service to the organization and to take up challenging career to progress in life by accomplishing task with dedication and diligence. Educational Qualifications

Exam Passed Institution Aggregate

Year of pass

out

M.B.A.(HR) The Global open University, Nagaland 79.6% 2009-11 B.Tech. in

E.C.E.

Punjab Technical University, Jalandhar

65.4% 2005-08

Diploma in E.C.E.

Sai Polytechnic, Pathankot

Punjab State Board of Technical Education

Chandigarh

64.9% 2002-05

10+2 Commerce DAV College, Amritsar (P.S.E.B.) 45.8% 2001-02 10th

Tagore Model Sr. Sec. School, Gurdaspur

(P.S.E.B) 60%

2000-01

Experience :

Wwics Pvt. Ltd., Mohali

Designation - System Administrator (Currently working) Job responsibilities –

• Troubleshooting,Installation of computer systems,IP phones,cctv cameras,Printers, network devices, Attendence biometric devices of all worldwide locations.

• Team motivation and performance increasing and timely work shecdule.

• Perform daily based activities like phone gateway devices restart,cameras connectivity, restarting of some servers and Biometric devices.Also maintain record of daily activities and duties performed and report to seniors.

• Punching,edit and deletion of new enrolled and left employees on biometric device through company softwares.

• Shecduling web conferrences and error handling of indian and overseas branches through team viewer.

• Co-ordinating with ISP's for providing proper data strengh and logging complaint whereever network is fluctuating or stopped and close the call asap.

• To maintain adequate environment with vendors and third party companies for the smooth functioning of company assets.

• Configure,trouble shooting cisco routers,switches,p.o.e.,servers etc.

• Physicaly and remotely check and resolve users facing problems.

• Installation and configuration of switches in local area network. Randstad India Pvt. Ltd

Designation – Center-coordinator in Govt. Project Sewa Kendra at Mohali. Job responsibilities –

• Ensuring proper manpower and performance related issues of all staff.

• Project implementation and ensuring smooth functioning of the project at the District Level.

• Ensure all sites under his jurisdiction meet the operational standards set by the client.

• Ensure up keep and maintenance of hardware/software deployed in Sewa Kendra.

• Provide Hardware/software support to Sewa Kendras in case of emergency.

• Provide support for Training & Capacity building initiatives for field staff.

• Coordinate with vendors for resolving issues in Sewa Kendras like BSNL etc.

• Liaison with agencies for AMC and other sub contractors for operations & maintenance continuity.

• Ensure timely submission of challans and deposit of Govt Fees and Facilitation Charges.

• Liaison with Govt departments for timely delivery of services.

HCL Infosys Ltd.

Designation - Associate Engineer, Location- Mohali from July 2014 to March 2015 Job responsibilities –

● Troubleshooting of every computer indoor and outdoor places.

• Verifying network access, wires connections, printer status, keeping cache memory, temporary files clear for smooth running of every computer system and laptop.

• To installation and configuration of servers, Laptops, Desktops and Printers, Network IP phones.

• Provide users support for MS-office, Excel, Power point, paint etc.

Wipro InfoTech

Designation - Worked as L1 Network Engineer (Team Leader) in from April 2015 to June-2016 Job responsibilities –

• Team management – ensure my team is working proper on time and accurately.

• Provide, manage, motivate the man power on time where technical issues arise and resolve the same on minimum time.

• To installation and configuration of servers, Laptops, Desktops and Printers.

• Installation and users support for operating system, office automation packages, and in house developed applications.

• Verifying network access, wires connections, printer status, keeping cache memory, temporary files cleared for smooth running of every computer system and laptop.

Sai Ram College, Amritsar

Designation – IT support Engineer from Mar 2011 – Nov 2013. Job responsibilities –

• Maintaining the full fledge record of student’s data i.e. all qualification documents, fees details, Theory and Practical class prospectus, Attendance record.

• Maintain details of all staff individually, i.e. Daily Attendance Record, Salary, study material.

• Keep up-to-date the students/staff about university Date sheet, Exams, Result and certificates.

• Installation and users support for operating system, office automation packages, and in house developed applications.

• Provide users support for MS-office, Excel, Power point, paint etc..

• Assist in the setting and accomplishing of objectives

• By establishing plans, budgets and etc.

• Monitors quality, standards as per Company Policies.

• Meets the expectations of the customers on daily basis

• Responsible of daily operations and sales growth for each of the outlets.

• Responsible for leading, coaching and managing operations teams

• Regularly review and work on improving customer service standards

• Of all outlets by ensuring excellent service at all times.

• Provides guidance and direction to subordinates,

• Setting performance standards and monitoring performance.

• Any other tasks as and when assigned by the Superior

• Support and work closely with all the departments.

• Liaise with franchisee for all new outlets opening.

• To achieve sales and profit targets.

Project Performance during Graduation

• Minor Project in Diploma Telephone Ringer: A telephone “ring” is the sound generated loudly when there is an incoming telephone call.

• Major Project in Diploma Television Set.Television set became a popular consumer product because it displays video along with sound using vacuum tubes and cathode ray tube.

• Major Project in B.Tech. Quality Control Analyzer.Quality Control is a process by which entities review the quality of all factors involved in production. Industrial Trainings

• Three month in Bharat Sanchar Nigham Limited in Technical department.

• Three month in Bharat Sanchar Nigham Limited Switching department.

• Six month in Reliance Energy at Delhi in Database Management. Strengths

• Impressive communication skills.

• Hard working with a strong willpower to achieve goals.

• Determined, self-confident and professional attitude. Area of Interest

• Solving computer related problems.

• Keeping depth knowledge of any aspect.

• Research and development upon new things.

Personal Information:

Name Mohit Arora

Father’s Name Sh. Suresh Chander

Date of Birth 26-12-1984

Marital Status Married

Languages Known English Hindi and Punjabi

I hereby declare that the information mentioned above is true to the best of my knowledge. Mohit Arora

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