Profile

A motivated, friendly, and enthusiastic individual with excellent communication and

customer service skills looking to secure an airline customer service agent position Experience

Menzies Aviation, Cincinnati, OH, 2018–Present

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Trigonometry Dugan Allegiant Airlines — 12/2014-

Job Title:

Duties: ticketing, telephone sales, customer service, airport operations, city and airport codes, making reservations, processing itineraries, assist in baggage claim Walmart, Cincinnati OH, 03-2014-12/2014

Job Title: Management

Duties: Managed staff in price changes, set advertisements and performed merchandising projects, managed shipment team, processed and stocked merchandise, organized sales floor with daily sales goals Freedom Airlines, Cincinnati OH, 01/2008-09/2011

Job Title: Flight Attendant

Duties: Performed customer service duties, pre-flight and boarding, perform sales projects, assisted passengers with assigned seating, making sure rules and regulations were applied.

Education

International Air and Hospitality Academy — Airline and Travel Specialist 06/2009-10/2009

Duties: Hands on training with Apollo focal point 3.0, telephone sales, fare construction, trained extensively in customer service, airport operation, city codes, itinerary planning and air safety

Skills

513-***-****

ada3hi@r.postjobfree.com

2714 East Tower Dr #207

Cincinnati, Ohio

45238

ANGELA L. WILSON

Data entry, customer service, word and windows software and programs References

Zachary Bunley- HR Coordinator, 859.525.59.59

Mindy Schmidt- Supervisor, 859-***-****

Jennifer Dixie- ada3hi@r.postjobfree.com, 513-***-****

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