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Customer Service Representative

New York City, NY
December 20, 2019

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****A Leland Ave. #*F, Bronx, NY ***60 ● 646-***-**** ●


Park West High School, New York, NY ● High School Diploma PROFESSIONAL EXPERIENCE

WeWork, New York, NY November 2018 July


Building Cleaning Associate

● Responsible for cleaning, organizing, and overall upkeep of the building in order to uphold the company’s operational standards to create a productive environment

● In charge of ensuring that the building’s members and guests are taken care of and given top notch hospitality by providing excellent customer service

● Assist the Community Management team with projects to make sure they are completed on schedule

● Prepare offices for new members moving in so they are properly welcomed into the building

● Monitor building when Community Management team is not present and relay any issues or pertinent information

● Maintain common areas, pantries, conference rooms, restrooms, and individual member offices in order to give members a positive and on brand WeWork experience

Fresh Direct, New York, NY October 2018 May 2019

Delivery Representative

● Responsible for delivering groceries on time to private residences throughout New York City and provide excellent customer service in order to keep customers satisfied The Furniture Exchange,New York, NY November 2015 August 2018 Delivery & Assembly Worker

● In charge of delivering, assembling and removing office furniture to various clients throughout the five boroughs of New York City

Maurice’s Laundry,New York, NY December 2013 May 2015 Custodial Maintenance Worker

● Responsible for the general maintenance, cleaning, and overall upkeep

● In charge of handling chemicals as well as stripping and waxing floors QUALIFICATIONS

● NYS Driver’s License

● Dedicated and enthusiastic professional who is passionate about delivering meaningful results and contributing to the success of the organization

● Able and willing to assist co-workers, supervisors, and clients in a cooperative manner

● Comprehensive knowledge of reading blueprints

● Excellent record of dependability and reliability

● Thorough understanding of building layouts

● Proficient in the use of power and hand tools

● Exceptional skills in cleaning using different chemicals and cleaning supplies CERTIFICATIONS

● OSHA Safety and Health 10 Hours

● Basic Electrical Repair June 2015

● Fasteners, Framing, Sheetrock and Door Installations June 2015

● Mechanical Tools and Hardware for (BWT) June 2015

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