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Medical Customer Service

Location:
Appleton, WI
Posted:
December 19, 2019

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Resume:

Rebecca Schwartz

**** * ****** ****** *** **

Appleton, WI 54915

920-***-****

ada31a@r.postjobfree.com

Dedicated Health Information Technician with strong and proven ability to work effectively with people of various ages, cultural backgrounds, and socio-economic statuses. Long-time interest in becoming part of the healthcare industry as well as helping improve quality of care for those that are served. Well-developed computer skills and CPT/ICD-9-CM coding skills

Skills Profile

•Medical Terminology

•ICD-9-CM & CPT Coding

•Ambulatory Care Coding

•Terminal Digital Filing

•Medical Insurance and Billing

•Quality Improvement

•Medical Law & Ethics

•Healthcare Info Technologies

•Management of Health Info Services

•Quantum Encoder

•Athens/Cerner Powerchart

•Electronic Health Records (EHR)

•HIPAA

Education

Associate of Applied Science – Health Information Technology June 2015

Rasmussen College, Appleton, WI

Internship Experience

Affinity Medical Group, Appleton, WI May 2015 to June 2015

•Coding of ICD-9 on surgical reports

•Scanned documents into the computer

•Basic assembly and deconstruction of medical records

•Observed preparation of case management and discharge summaries

•Understanding of where medical records were located on each floor

Professional Experience

Caption Assistant September 2017-September 2017

Medical Transcriptionist August 2017 to August 2017

Validator:

Silver Star Brands,Oshkosh WI September 2016-December 2016

Medical Transcriptionist December 1998 – November 2011

Affinity Medical Group, Appleton, WI

•Chart and update records as directed

•Accurately transcribe various dictated clinical reports to include histories, physical exams and consults

•Take dictation using shorthand and headsets and transcribing machines

•Return dictated reports in printed or electronic form for physician's review, signature, and corrections and for inclusion in patients' medical records

•Review and edit transcribed reports or dictated material for spelling, grammar, clarity, consistency, and proper medical terminology

•Distinguish between homonyms and recognize inconsistencies and mistakes in medical terms, referring to dictionaries, drug references, and other sources on anatomy, physiology, and medicine

Cashier April 1996 – November 2011

Taco Bell, Appleton WI 04/1996 to 11/2011

•Handled money for customers

•Maintained a clean environment in the lobby

•Provided excellent customer service

•Market product and encourage upselling products to the customers



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