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Manager Customer Service

Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Posted:
December 19, 2019

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Resume:

RESUME

:: PERSONAL PARTICULARS

NRIC NO.

:

781***-**-****

NAME

:

TILAKAVATHY A/P GOPALAKRISHNAN

ADDRESS

:

NO 5, JALAN ANGKASA 1A/14,

BANDAR MAHKOTA

***** *******.

STATE

:

SELANGOR DARUL EHSAN.

DATE OF BIRTH

:

28-10-1978

AGE

: 40 years old

SEX

:

FEMALE

RELIGION

: HINDU

MARITAL STATUS

:

MARRIED

RACE

: INDIA

NASIONALITY

:

MALAYSIAN

TELEPHONE NO.

:

(House) 03-31803830 (HP) 016*******/012*******

FAX NO.

:

-

E-MAIL ADD.

:

ada301@r.postjobfree.com

:: EDUCATION BACKGROUND

1)

Secondary School

SCHOOL

: SEK MENENGAH TUNKU AMPUAN

NAJIHAH (STAN)

YEAR

: 1991-1996

GRADE : 2

1)

Higher Diploma

INSTITUTE/UNIVERSITY

: MOPAR COLLEGE

GRADUATED YEAR

: 2000

MAJOR

: COMPUTER STUDIES (NCC)

2)

Diploma

INSTITUTE/UNIVERSITY

: MOPAR COLLEGE

GRADUATED YEAR

: 1998

MAJOR

: COMPUTER STUDIES (NCC)

3)

Higher Secondary (SPM)

Graduted Date

: 1996

Aggregate

: 2

Oral Test (BM)

: PASS

Oral Test (BI)

: PASS

Bahasa Malaysia

: 5

Sejarah

: 5

Bahasa Inggeris

: 4

Pendidikan Moral

: 5

Economi

: 4

Perdagangan

: 6

Sains

: 4

Pendidikan Seni

: 6

:: LANGUAGE

Bahasa Melayu

: (Speaking) GOOD (Writing) GOOD

English

: (Speaking) GOOD (Writing) GOOD

Tamil

: (Speaking) GOOD (Writing) POOR

::

SKILLS

YEARS

PROFIENCY

Ms Office

14

INTERMEDIATE

Typewriting

14

INTERMEDIATE

Multimedia

1

INTERMEDIATE

:: CURRENT POSITON

DEDUCTION CLERK

:: WORKING EXPERIENCE

1)

POSITION

: CLERK AND FRONT CUSTOMER SERVICE (SEREMBAN BRANCH)

NAME OF ORGANIZATION

: MCIS ZURICH INSURANCE

DURATION

: 5 YEAR

SALARY

: 1,200.00

JOB DESCRIPTION

:HANDLING PHONE CALL, ONLINE E-COVERNOTE LINK WITH

JPJ,MAILING,CLERICAL WORK,DATA ENTRY NEW POLICY HOLDER,DATA

ENTRY CASHBOOK ONLINE AND BALANCING ACCOUNT,ASSSITING

CASHIER DAILY COLLECTION,DOING AND PRINTING WEEKLY REPORT

2)

POSITION

: CLERK DEDUCTION UNIT (HQ)

NAME OF ORGANIZATION

: MCIS INSURANCE BERHAD

DURATION

: 10 YEAR

SALARY

: RM 2,900.00

JOB DESCRIPTION

:HANDLING PHONE CALL,CLERICAL WORK,ANGKASA GOVERNMENT

STAFF SALARY DEDUCTION,PRIVATE COMPANY STAFF SALARY

DEDUCTION,CREDIT CARD DEDUCTION,BANK DEDUCTION,DOING AND

PRINTING DAILY WEEKLY MONTHLY REPORTS,PRODUCTIVITY REPORT,ETC.

:: SELF ATTRIBUTES

A team player with quality leadership

Capable of adapting to new environment and learning new things quickly

Capable of adjusting long hours work, patient, responsible and observant.

Socialist and enthusiast on meeting new people.

Excellent cross – culture communication skills. Leadership charisma.

:: R E F E R E N C E S

1) NAME : Pn Theresa Lye Foong Lian

CONTACT NO : 03-76523794

POSITION : Regional Manager

COMPANY : MCIS INSURANCE (HQ)

2) NAME : Ms Grace Mary

CONTACT NO : 03-76523724

POSITION : Assistant Manager

COMPANY : MCIS Insurance (HQ)

:: EXPECTED SALARY RM 2500.00 to RM 3000.00 (Negotiable )



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