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Manager Customer Service

Location:
Qibla, Kuwait City, Kuwait
Posted:
December 15, 2019

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Resume:

Rigene Grace C. Sibug

********

ada2wl@r.postjobfree.com

Salmiya, Kuwait

Objectives

To succeed in stimulating and challenging environment that will provide me with advance opportunities;

To excel in the field of work with hard work, perseverance and dedication; To seek company where my knowledge and education are needed to meet its goals; To seek a competitive working environment that will help me enhance my skills. Skills

• Teamwork

• Problem solving

• Communication

• Time management

• Customer awareness/ customer service

• Responsible and honest

• Have patience and temperance

• Multi-tasking

• Flexible

• NCR system

• Management checklist

• Upselling and persuading the guest

Education

Tertiary: ISABELA STATE UNIVERSITY, PHILIPPINES

APRIL 2010 BACHELOR IN HOTEL RESTAURANT & TOURISM MANAGEMENT Resume:

2

Secondary: SCHOOL OF SAINT JOSEPH THE WORKER

MARCH 2006

Primary: ECHAGUE WEST CENTRAL SCHOOL

MARCH 2005

Experience

*SALES DEMO AUGUST 2010– DECEMBER 2010

The Podium Ortigas Ortigas Philippines

*FOOD ATTENDANT APRIL 2011 – SEPTEMBER 2011

Snack 11 Japanese Restaurant Malate Manila, Philippines

*SALE ASSISTANT NOVEMBER 2011– March 2013

Ever Bilena Cosmetics Philippines Inc. SM Fairview, Philippines

*HOSTESS NOVEMBER 2015 – 2016

Ayyame Middle Eastern Cuisine Salmiya, Kuwait

I started in Ayyame Middle Eastern cuisine as a hostess

*WAITRESS MAY 2016 – 2017

AYYAME Middle Eastern Cuisine Salmiya, Kuwait

I became a waitress

*SHIFT MANAGER 2017 – 2019

AYYAME Middle Eastern Cuisine Salmiya, Kuwait

I entered training to be a shift manager

*LEAD EXPERT BRAND TRAINER 2019 – PRESENT

AYYAME Middle Eastern Cuisine Salmiya, Kuwait

I was promoted to be a lead expert (brand trainer for 2 branches, including all sequence of service with food timing with product knowledge and making training for the new joiners). 3

References

SHEILA MARIE O. DAGDAG

Branch Manager

Ever Bilena Cosmetics Philippines

(095*-***-****

MANSOUR ARAFA

Multi-Unit Manager

Area Coach AYYAME Middle Eastern Restaurant

94079243

Personal Data

Date of Birth : November 2, 1990

Place of Birth: Iloilo City, Philippines

Civil Status: Married

Citizenship: Filipino

Gender: Female

Language Spoken: Ilonggo, English, Filipino

Height: 5’2”

Father’s Name: Randy C. Sibug

Mother’s Name: Gloria Cortel

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

RIGENE GRACE C. SIBUG

Applicant

Resume:

4



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