Date of Birth : 22-05-1983
Sex : Male
Nationality : Indian
Marital Status : Married
Known : English,Hindi,
To work in an IT environment, which is innovative, challenging and rewarding, and which offers a profound knowledge base to enhance my talent, exposure, and zeal of learning
Working as Digital Marketing Manager for Digital Edenz Since Nov 2018
Worked as Digital Marketing and SEO Manager for Uniware Solution from November 2014 to October 2018
Worked as Senior Customer Service Associate for ACIS (Allianz Cornhill) from April 2013 – October 2013
Worked as Business Presentation Specialist for Mckinsey and Company from October 2010- October 2012
Worked as Sr Network Support Engineer for Skycom Communications from 12-08-2006 to 15-11-2008
Ability to communicate effectively in an all-English business environment
Outstanding conceptual, analytical, communication, facilitation, and presentation skills with highly developed organization and management skills
Comfortable in a team environment with changing priorities and time pressures
Exhibits critical thinking, using logic and reasoning to identify strengths and weaknesses of alternative solutions or approaches to problems
Excellent time management and multitasking skills
Ability to prioritize, schedule and take quick decisions in a deadline-driven environment
Ability to quickly grasp user requirements and work under pressure
Preserve confidentiality of clients/client information
Highly motivated and able to work independently
Excellent problem-solving and decision-making skills
Strong interpersonal skills and a team player with a positive attitude
Roles and Responsibilities as Digital Marketing and SEO Manager
Develop and manage digital marketing campaigns
Manage organization’s website
Optimize content for the website and social networking channels such as Facebook, Twitter, Instagram, Google Plus, etc
Track the website traffic flow and provide internal reports regularly
Fix any error in online content and arrange webinars and webcasts
Attend networking events and product launches.
Identify new digital marketing trends and ensure that the brand is in front of the industry developments.
Work on SEO of the website pages.
Edit and post content, videos, and audio content on online sites.
Promote company’s product and services in the digital space.
Execute social media efforts to improve KPIs, likes, shares, tweets, etc.
Creating and executing email-based marketing campaigns.
Develop, implement, and manage marketing campaigns that promote the products and services of a company.
Enhance brand awareness in the digital space.
Drive website traffic and acquire leads.
Measure site traffic, identify and evaluate new digital technologies and optimize marketing campaigns, email marketing, social media, and display & search advertising using web analytics tools.
Conduct on-site and off-site analysis of clients in various industries.
Compile performances report using Google Analytics program.
Keep attention to the updates of Google’s Algorithm.
Contribute to the company’s blog for on-page and off-page optimization.
Conduct keyword research according to the latest keyword research strategies.
Achieve maximum ROI in paid search campaigns by collecting and analyzing data, and identifying trends and insights.
Track, report, and analyze website analytics, and PPC campaigns.
Optimize the landing pages of paid search engine marketing campaigns.
Research and analyze advertising links of the competitors.
Manage the expense and budget of campaigns, and estimate monthly costs.
In-depth website analysis.
Optimize lead nurturing process and marketing automation through content, social channels, and email.
Propose new and improved ideas on inbound marketing campaigns.
Create, manage, and execute multi-channel marketing campaigns leveraging inbound marketing, SEO, email, mail campaigns and events to drive customer acquisition.
Roles and Responsibilities as Senior Customer Service Associate
Providing effective and efficient Management support services to the customers from AGCS
Coordinator as projects and process within AGCS.
Creating and updating presentations using the customer inputs and developing them in accordance with the AGCS branding guidelines
Collating weekly reports, collation and formatting of data in MS Excel etc including all inherent organizing tasks as required.
Creating wiki pages on share point and intranet
Acted as the liaison between business users and development teams by serving as business problem solvers
Roles and Responsibilities as Business Presentation Specialist
Communicate with the client and understand their requirements.
Create Functional Requirement Specification Document based on the requirement.
Creating presentations with the help of MS tools for the consultants
Creating business requirements analysis, flowcharts and
Study the current state of the processes. Prepare the AS-IS process map and the TO-BE scenario
Creation of computer-based data-driven and conceptual
Apply quality control on documents, which include proofreading, creating graphic alternatives, enhancing visual appeal, and transferring content across templates
All project milestones were completed ahead of schedule.
Low error rates and high levels of user uptake.
Strong analytical and documentation skills accompanied by problem solving skills.
An eye for detail accompanied by client interaction skills
Team player with strong communication skills.
Roles and Responsibilities as Sr. Network Support Engineer
Maintaining CSAT and AHT
Bachelor of Technology (Electronics & Communication) 2005
Cochin University of Science and Technology
Cochin University College,Alleppy
12th Grade 2001
Govt Arts College- Thiruvananthapuram
10th Grade 1999
Christ Nagar English High School
Hubspot Inbound Certification – May 2015
GoogleAdwords – June 2015
Google Analytics – June 2015
Experience of working within a team-based culture that involved planning, organization, co-ordination and adherence to deadlines.
Participation and motivation of the project groups were important for the successful completion of course work.
Working on team projects has involved different roles, which has developed negotiation and persuasion skills
.Comprehensive problem solving abilities, leadership qualities, ability to deal with people diplomatically, willingness to learn and team facilitator
Fast learner, adapt well to changes and pressures in workplace
Excellent written communication and presentation skills
Work effectively with diverse groups of people
Friendly with an upbeat attitude
Ambitious, hardworking and committed to excellence
Committed to deadlines and schedules
Place: Trivandrum RENJITH RAJAN