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Customer Service Sales

Location:
Manama, Bahrain
Salary:
200
Posted:
December 16, 2019

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Resume:

CURRICULUM VITAE

PERSONAL DETAILS

Name : Irene nanjala

Gender : Female

Nationality : Kenyan

Marital Status : Single

th

Date of birth : 10 August 1987

Mobile : 973- 33488189

Languages : English, Kiswahili

Email : irenenanjy@ yahoo.com

CAREER OBJECTIVE

I am hard working and passionate about being part of a successful & productive team can work under pressure without

supervision to achieve the set goals. I have a keen desire to learn for a better opportunity, peronal & professional

development.

PERSONAL SKILLS

Good Oral and written communication skills.

Effective problem solving and interpersonal skills.

Flexibility in learning new skills and outside my work spheres for better management.

EDUCATIONAL BACKGROUND

2011 East Africa training institute

Certificate in Computer Applications

2008 Achievers school of profession, Kenya.

Secretarial training

2002 – 2005 St. Michael’s Girl’s High School

KCSE

1992 – 2001 Nukuru East Primary School, Kenya

KCPE

WORKING EXPERIENCE

2018 Till date

Protect security company Bahrain

Position: Security Receptionist

Duties and Responsibilities:

Interact with diverse customer/client base in person and telephonically

Signing visitors in and out of the premises

Answering phone call

Direct and assist client to their various destination within the premises

Investigate disturbances and take necessary action to control it

Ensuring employees, contractors, visitors are content and happy.

2015- Feb 2017

Blessing Hotel, Kenya

Position: Waitress

Duties and Responsibilities

Provide excellent customer service to ensure satisfaction.

Taking customer orders and delivering food and beverages in a timely fashion.

Greet and escort customers to their tables.

Deliver cheques and collect bill payments.

Arrange table settings and maintain tidiness.

Provide excellent customer service to guests.

Communicate order details to the kitchen staff.

Serve food and drink orders.

Offer menu recommendations upon request.

2013 -2015

America Hotel

Position: Waitress

Duties

Greeting guest with smile

taking orders from customers

Serving food and drinks in a polite and friendly manner.

ensuring working environment is clean and organize

presenting menus to customers

Performing any side work as requested.

informing customers about daily special offer and prices

From Jan 2011- 2013

Valley Arcard Market Kenya

Position: Sales lady

Duties and Responsibilities

Work with customers with the most cheerful and pleasant disposition.

Give answers to customer’s questions or concerns related to the

Product and demonstrate good knowledge

Of the product.

Deal with customers complaints professionally and with restraint.

Close as many deals and transaction as possible.

Process or help process payments made by the customer -in cash or

credit card.

Reports sales accurately.

HOBBIES & INTERESTS

Traveling

Making friends

Watching movies

REFEREES

Available upon request



Contact this candidate