Doris J. Adams

***** ****** ***** ****. #***

Cleveland, OH 44110

216-***-****

ada27v@r.postjobfree.com

Extremely organized, detail oriented, ability to meet deadlines

Ten Key by touch

Epic Software, Quick Books

Ability to multi-task, work well under pressure or in high volume situations

04/2015 – 11/2019

ESI EMPLOYMENT – Data Entry

Data Entry – City of Cleveland (Seasonal)

Customer/client resolution outcome

Work without supervision

Proficient in Word XP, Excel, Power Point, Access, Business English, medical terminology knowledgeable

Investigation, verification, transcription, database maintenance

Cleveland, OH

Organize files and collected data to be entered into the computer.

Analyze the data for errors.

Report problems with the data.

Accurately enter information into various computer programs.

Keep sensitive customer or company information confidential.

Maintain logs of all equipment, tools and trucks in Vacant Lots for City.

Maintain storage lot and City of Cleveland facility in a clean and orderly way.

03/2011 –02/2015 Davis Professional Cleveland, OH

Office Cleaner

Used various equipment needed for cleaning, polishing floors, vacuuming.

Responsible for ensuring that items are stocked in public rest rooms.

Cleaned reception areas and all offices.

12/2007 -08/2010 Medlab Cleveland, OH

Customer Service Representative

Entered order information into a database from various physicians’ office and various medical facilities.

Data Entry, Billing and Coding, Medical Terminology, Dispatch of Phlebotomists to various locations as needed.

Provided resolution to Clients and Vendors.

02/2007-11/2007 Alliance Staffing Solutions/Litigation Management Independence, OH

Record Acquisition Support II

Researched medical contact information to identify providers of care; using multiple search options.

Entered information into database for legal access.

Scheduled notary services nationally.

09/2006-02/ 2007 Children’s Hospital of Kings Daughter Norfolk, VA

Lead Patient Data Specialist

Scheduled Cardiology appointments for children.

Verified insurance information.

Billing & Coding.

09/1998-08/2006 Cleveland Clinic Foundation Cleveland, OH

Medical Secretary/ Account Representative III

Arranged or assisted in arranging patient transportation.

Typed routine correspondence and reports using personal computer.

Operated office equipment such as photocopier and fax machine.

Answered telephone, screens callers and greets visitors.

Completed various request forms for office supplies and equipment.

Used automated systems to access, enter, and edit patient information.

Proper balancing of batches to bank deposits.

Responsible for error resolution to insure accuracy on accounts.

Accurately posted payments on the SMS and HBO systems.

Used automated systems to access and enter payments from Medicare,

Blue Cross and Blue Shield and other contracted services and patient payments.

Responsible for online posting of payments.

Scheduled patients for laboratory tests, medical examinations, and consultations

EDUCATION & ACCREDATIONS

Computer Electronics Certification Received 1982

Microsoft Certification Received 2004

Currently a junior, enrolled at Cuyahoga Community College.

Field of Study: Criminal Justice

Contact this candidate