Hend Abd El Shafy
**** ***** **. ******* ****, MD 21043
Entry-level HR assistant with professional work experience across a wide range of HR functional areas including organizational staffing, recruitment, and retention through public outreach, orientation and onboarding, development of training programs and procedures, and performance management hoping to attain an HR position while attaining an MHR in order to excel professionally.
Proven experience in networking and building strategic public relations essential for talent acquisition, staffing and selection, and recruitment.
Exceptional experience in the development of employee training programs that improved overall functionality and fiscal success of an organization.
Excellent presentation skills and ability to communicate with a range of audiences in a compelling and positive manner that improves morale and staff relations.
Proven ability to manage employment actions in adherence with personal and professional integrity to the benefit of all participants in the organization.
Strong interpersonal skills and ability to work and excel effectively cross-functionally and cross-culturally
Professional attitude, and approach with ability to interact with individuals at various levels of the organization
Licesnsed Benefits Specialist, Aflac
Oct 2019- Present
Completed Educational and Field Training in Federal and State benefits laws and insurance.
Worked in sales in the DMV areas and built a solid platform for cold-calling, benefits presentations, benefits enrollments, and networking.
Human Resource Intern, Al Rahma Hospital
Oct. 2016-July 2017
Played a pivotal role in improving patient care by directing the implementation of support projects for patients and families that included the recruitment of counselors, social workers, and therapists to provide counseling seminars aimed at improving mental health, lifestyle, and overall physical wellness and awareness in lower income communities such as Al-Warak and Imbaba.
Spearheaded the development and organization of in-hospital monthly health and sanitation training presentations for over 150 employees and patients as part of a Hospital Health Campaign which aimed to improve overall sanitation and decrease HAI prevalence.
Research, analyze and interpret Human Resources policies and procedures in the US introduced hospital’s first code of ethics and patient integrity and implemented effective HR policies to ensure all hospital practices are in accordance with these regulations.
Administrative Assistant, Fredrick Oncology Hematology Associates
Nov. 2017-April 2018
Easily adapted to using advanced EMR software to input triage information, patient history, diagnoses, and physician assessment and plan for over 30 patients encounters per day.
Communicated with different health professionals in patient history to obtain, organize, and manage patient medical records.
Various administrative duties including scheduling appointments, contacting insurance companies, photocopying, scanning, etc.
Community Outreach Coordinator in Education, Resala
Jan. 2013-July 2016
Facilitated access to organized tutoring sessions in various academic subjects to lower-income families with special-needs members.
Organized and galvanized a committee of volunteers to help direct the production and execution of tutoring projects. This included division of volunteers based on educational strengths and creating a rotating schedule that served both tutors and students needs.
Development Coordinator Intern, Islamic Relief USA.
Hunted new opportunities for donor sponsors through prospecting, referrals, cold calling, and other outreach activities.
Through face-to-face fundraising and social media networking, contributed to raising over $200,000 for Ramadan Food Packages and orphan sponsorships.
Contributed new ideas that can increase flow of incoming donor funds as well as make IR more impactful.
Worked directly in the organization and implementation of projects focused on providing immediate aide to local communities.
Public Outreach Coordinator, Islamic Society of Baltimore
April 2019- Ongoing
Recruited essential public outreach members from different cultural, educational, and professional background in an effort to expand ISB Muslim involvement in the greater Baltimore community.
Plan and coordinate community networking events with various nonprofit organizations such as Islamic relief and helping hands.
Invited leading motivational and religious speakers such as Imam Suhaib Webb to give lectures and sermons in order to inspire the ISB Muslim community and improve overall morale.
Bachelor of Arts, American University June 2015
Major: Philosophy and Ethics
Relevant coursework: Business Communication, Sociology, Psychology, Political science
Language Skills: Fluent in written and spoken Arabic and English
Technical Skills: Excellent in MS office suite (Word, Excel, PowerPoint, Outlook)