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Pharmacy Technician Customer Service

United States
December 11, 2019

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**** ******** ** #*, *********, OH *****


Mark Alsberg



CVS Pharmacy

Boulder, CO

Certified Pharmacy Technician

Provided client consultations and recommendations to meet customer and business needs

Processed complex claims with multiple forms of insurance and discount options

Exceeded sales, efficiency and customer service goals

Helped restock inventory and processed changes to help the department be more efficient

Went above and beyond to ensure customer satisfaction


Assured Pharmacy/ Cordant Health

Englewood, CO

Certified Pharmacy Technician

Assisted customers and prescribers on any needed clarification of documents received

Processed insurance claims and typed prescriptions as the primary point of contact for customer service

Collaborated with Cordant Health executives to create an efficient transition plan

Designed and executed the first comprehensive inventory of prescription drugs


Pharmaca Pharmacy

Boulder, CO

Certified Pharmacy Technician

Delivered excellent customer service

Processed insurance transactions including billing, endorsements and quoting

Acted as a technical resource for teammates and peers

Specialized in online inventory stocking for the establishment

Provided expertise through application of critical thinking skills

Lab Experience

Septodont- Research and Development Tech- Louisville, CO, 09/2013- 11/2013

Stowell lab- Research Associate- Boulder, CO, 05/2013-08/2013

Klymkowsky lab- Research Associate- Boulder, CO, 05/2011-11/2011



Case Western Reserve University

Cleveland, OH

M.A. Bioethics

08/2013 University of Colorado Boulder, CO

B.A. MCD-Biology, Neuroscience

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