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Manager Project

Coimbatore, Tamil Nadu, India
December 10, 2019

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009*********** (Mobile)


sujai.jayabalan.241141 (Portfolio)

Top Skills





English, (Full Professional)

Hindi (Elementary)

Telugu (Elementary)


TCS Innovation Award : Ideamax

Superstar Award for 2015


Presented 13 different Technical

Paper Presentations (various topics)

in State and/or National Level

Symposims in Aviation, Mechanical

& Automobile departments.

Have Obtained 5 prizes and

successful participations in the final


Sujai Jayabalan

Project Manager - Presales and Business Development at Ultramain Systems, Inc.

Coimbatore, Tamil Nadu, India


An Aeronautical Engineering with 17+ Years with Program/Project Management, Pre Sales and Business Development, Maintenance Management, Planning, Quality & Technical Expertise.

Worked with 20+ Airline customers and MRO Globally. Knowledge to Airline, MRO & Project Management with sound ability to perform assigned tasks.

Proper planning & time management skills

Mind set with confidence “I Know I Can & I Know I Will”

Sound knowledge in the working area and desire to attain heights in chosen work area

Good knowledge to Aviation Industry End to End Life cycle, Rules

& Regulations, practices and standards

Knowledge to all Aircraft Technical Publications AIRBUS, BOEING, BOMBARDIER, ATR Aircraft.

Basic Knowledge towards Aircraft Design, aircraft makntenance, operational & functional testing.

Knowledge in FAA Advisory Circulars related to CAR-145 Approvals, MPD, MSG requirements.

Sound Knowledge to ERP applications and IT in aviation Industry Work Experience (Break Down):

- 7+ Years of Airline Experience

- 10+ Years of OEM, Airline & MRO Consulting Experience

- Travelled Globally to various Airlines, MRO for Consulting, Project implementation and Business Development

- Recently (2019) travelled to Japan Airlines, Emirates and Cathay Pacific for Business and Project development assignments for ULTRAMAIN ERP product Demo


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Maintenance Domain expertise in ERP Application for Airline & MRO.

Visited Delta Airlines,United Airlines,United States for Project kickoff & startup business activities.

Visited Qantas,Sydney Australia for Business Development activities.

Visited Bombardier Montreal, Canada

Visited China Southern Airlines, Guangzhou, China for Business Requirements gathering.

Worked in Jet Airways and Air India.

Visited Saudi Arabia, Riyadh for Short Term Contract Assignment.

ISO Quality Management System Lead Auditor


Ultramain Systems, Inc.

Presales and Business Development

February 2018 - Present

Coimbatore, Tamil Nadu, India

* Project Manager handling implementations for Airline customers.

* Lead presales globally and business development.

* Functional Consultant for Airline, MRO, Maintenance and Engineering(M&E) Tata Consultancy Services

Project Manager & Functional (Domain) Consultant

August 2011 - January 2018 (6 years 6 months)

Chennai Area, India

- Project Manager & Domain Consultant for Delta Airlines Account

-Handled Program Management for major projects

-Supported for Middle East Geography New Growth Market for TechOps and MRO projects : Business Development and Pre-Sales.

- Working for TechOps Portfolio primarily and supporting all other Portfolio's

- Trained in SAP MRO product Application (Plant Maintenance)

(August 2013 - June 2015)

- Project Manager & Domain Consultant for United Airlines Account, Application development, rewrite & project deilvery

- Promoted from Assistant Consultant to Associate Cosnultant during Jan 2014 Page 2 of 6

(August 2011 till July 2013 - 2 years)

- Consultant in Maintenance & Engineering for Qantas, Australia

- Subject Matter Expert for Airline & MRO Domain

**Completed various TCS certifications program within TCS for Aviation and Travel Domain - Airlines Industry & Airlines Advanced certification, Travel Transportation, Aircraft MRO Services

**Completed TCS certifications in Project Management, Certified Project Manager, Program Management, Agile Mgmt, ITIL Certification, Business Skills, Business Consulting & Manufacturing Concepts Tata Consultancy Services

Program Manager

December 2016 - March 2017 (4 months)

Chennai Area, India

Large development & support project with tight timelines and SLA's Ramco Systems

Senior Business Analyst(Consultant) - Aviation Solutions November 2010 - July 2011 (9 months)

* Aviation Solutions Implementation & Business Consultant

* Part of Air Works Implementation, End User Training, Go Live & Customer Support

Alpha Star Aviation Services

Supervisor Technical Publications

May 2010 - October 2010 (6 months)

Riyadh, Saudi Arabia

Supervisor Technical Publications at Saudi Arabia (Riyadh) IBS Software Services

Consultant (Airline & MRO)

September 2008 - March 2010 (1 year 7 months)

* Analyze the business processes from the industry correspond to Management, customers and suggest business process improvements.

* Successful implementation support for Deccan Cargo Express Logistics Limited of Visaer(iFlight MRO) application .

* Function as a facilitator between functional users and the development team. Page 3 of 6

Major Designs & Enhancements Handled – CPCP,SSID,Primavera interface

* Participate in the functional testing of the application prior to delivery at customer site.

* Demonstrate and present the business solutions to the client (Pre Sales).

* Customer support functions for China Southern Airlines and Deccan Cargo.

* Support the post – sales activities such as training, implementation support etc.

* Conduct training and workshops to ensure the transfer of product know – how to the sales force.

* Participate in gap analysis workshops with customers.

* Provide support in bid management by providing support in creating proposals, presentations etc.

*Undertake market research in the domain and identify market scope and competitor information with a sales perspective.

* Prepare & review technical Product help documentation for the Airline & MRO Software product using Robohelp tool.

TAAL Technologies

Project Leader (Technical Publications)

April 2008 - August 2008 (5 months)

Bengaluru Area, India

Involved in Business Development

Integrated Management System Team for ISO 9001:2000, AS9100 & ISO 27000.

Leading the Technical Publications Team.

(No projects with the company and hence short stay) CAPGEMINI CONSULTING INDIA (P) LTD.

Consultant (Product Quality Analyst – Technical Publications) November 2005 - March 2008 (2 years 5 months)

Bengaluru Area, India

Worked for Bombardier Aerospace as Product Quality Analyst for Aircraft Technical Publications.

Involved in Analysis of Modification Summary, Service Bulletin, Manual Change Requests and Engineering Documents for Manual Updation.

* Subject Matter Expert for AIPC Technical Writing Group (SAP Environment)

* Done Authoring in IPC, AMM, ITEM & SRM for Business & Regional Aircraft.

* Exposure to Authoring tools such as Epic Editor, Robohelp, SAP Platform Front End and all other tools as per Technical Publications requirement. Page 4 of 6

* Quality Control and Preventive Measures for attaining Quality, Production and Schedule adherence targets.

* Preparation of RCA reports on a regular basis for Business & Regional Aircraft Program.

* Conduct Training sessions to all new resources / joiners on a regular basis. AIR DECCAN

Technical Officer

October 2004 - November 2005 (1 year 2 months)

Bengaluru Area, India

Monitoring of Short / Long term Maintenance Plan for ATR & A320 fleet of aircrafts

Ensured for resource availability for Line & Base Maintenance locations.

Knowledge towards Air Deccan ARMS Airline Software MRO Application comprehensive maintenance, engineering and logistic requirements software.

Assisted in framing of CAR –145 Quality Manual

Assisted during Major Maintenance by Progress Chasing for job accomplishment within the given Turn Around Time.

Co-ordinate with other internal departments like Commercial & Operations for Aircraft availability and external agencies, other operators for performing routine functions.

Material Planner for Line and Heavy Maintenance

Preparation of Engineering Orders / Work Orders & Allocation of required Man Power for performing the Maintenance Functions at Bangalore base.

Preparation of feasibility study report for Man Hour Estimation, Material cost and for all other future maintenance activities.

Worked in Maintenance Review Board of Air Deccan

Knowledge in Aircraft Certificate of Flight Release, Certificate of Airworthiness, Certification Process.

Worked on AirN@v for A320 Fleet aircraft.

Worked in task card module, maintenance planning and work package preparation.

As a Planner involved in incorporation of SB’s, AD’s, Service letters Worked as Reliability Engineer for ATR & A320 Aircraft


Engineer (Contract)

July 2002 - September 2004 (2 years 3 months)

Bengaluru Area, India

Performed duty under Deputy General Manager (Civil Aircraft Maintenance) Page 5 of 6

Drafted Technical Manuals related to DGCA & FAA Repair Station approvals.

Assisted in preparation of Budget planning & inventory management for HAL.

Involved in long term plan of MRO “Two-Bay Hangar” at Bangalore Airport premises.

Worked for Jet Airways Material Planning (Stores) department through HAL.

Followed the MSG –3 Process for Boeing NG Aircraft in Jet Airways for Check Maintenance.

Knowledge towards Jet Airways AMOS comprehensive maintenance, engineering and logistic requirements software.

Involved in Ramp/ Ground Handling at Bangalore HAL International Airport.

Involved & Assisted in Obtaining ISO 9001:2000 (QMS) and assisted during performance of Internal Audit, Surveillance Audit.

Worked as ISO 9001:2000 Management Representative Documentation Incharge for monitoring the Quality Management System of Airport Services Centre.

Actively involved and participated in AERO INDIA 2003 for Ground Handling of aircrafts


Bharathiar University

B.E, Aeronautical Engineering · (1998 - 2002)

Rajiv Gandhi Educational Foundation

PGDM, Post Graduate Diploma in Business Management · (2004 - 2005) National Institute of Computer Science

DSP, Diploma in Software Programming(Part time) · (2000 - 2001) ST Michaels Higher Secondary School

Higher Secondary Course, High School/Secondary Diplomas and Certificates · (1984 - 1998)

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