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Port Chester, NY
December 12, 2019

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*** ****** ******, ***. **, Port Chester, NY 10573 914-***-**** Certified Phlebotomy Technician seeking to obtain a position in the healthcare field. Excellent customer service and communication skills.

Skills & Accomplishments

● Able to greet customers with a friendly smile and upbeat attitude

● Can quickly learn new products and procedures

● Strong communication skills

● Self-motivated and reliable

● Computer skills: Proficient in Microsoft Word, Excel, PowerPoint, Access and Outlook

● Excellent people skills and thrives on helping to solve problems

● Superb communication skills, verbal and written

● Strong attention to detail

● CPR and First Aid certified

● Knowledge of assisting nurses and doctors, taking vitals, and giving injections

● Bilingual (English/Swahili/Arabic)


The College of Westchester, White Plains, NY

Degree: Associate in Applied Science Major: Health Information Management 11/2016-05/2019 The Big Apple Training, White Plains, NY

Certificate: Phlebotomy / EKG Technician 11/2018

Related Experience

Westchester Medical Center. NY 4/2019-Present

● Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture from patients of all ages

● Follow infection-control and safety procedures in carrying out daily phlebotomy functions

● Prepare blood-collecting equipment, draw blood and safely store and transport samples

● Build trust and minimize patient discomfort during phlebotomy procedure while efficiently collecting blood specimens

● Work collaboratively with patients, healthcare providers and patient support departments to ensure quality of service

Right at Home/Enclave Nursing & Rehabilitation, White Plains, NY 2/2019-Present Caregiver

● Client safety and supervision

● Companionship

● Advocate for client

● Accompany client to meals and activities

Westchester Medical Center, NY 9/2017-12/2017

Courier (Part-Time)

● Assist with checking and bagging of blood specimens

● Help phlebotomists with patient blood work and labels on vials

● Ensure blood specimen is transported to the respective laboratories Travel and Tours Consultant, Nairobi, Kenya Air (Full-Time) 3/1997-2/2009 Ticketing Agent

● Made and ensured all passengers had their airline and hotel reservations in order

● Planned routes and computed ticket cost, using schedules and computer

● Read coded data on tickets to ascertain destination and assigned boarding passes

● Assisted passengers who required special assistance on their tickets Volunteer Experience

Westchester Medical Center (Trauma Ward) 2/2019-4/2019

● Assist with clerical duties

● Help answering call bells

● Assist with admission and discharging patients

Kenyatta National Hospital (Pediatric Ward) 4/2010-8/2011 Assisted nurses and doctors

● Helped to prepare and clean the children for and after surgery

● Administered medication as per the medical charts

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