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Customer Service Sales

Location:
Pune, Maharashtra, India
Posted:
December 12, 2019

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Resume:

CURRICULUM VITAE

Personal Profile

Name : - Amar Ashok Gandhi.

Gender : - Male.

Date of Birth : -20th June 1980

Marital Status : - Married

Nationality : - Indian.

Languages Know : - English, Hindi, Marathi.

Address : - 16 Rachana Blossom,

Ganesh Khind Road,

Near Jagdish Nagar,

Aundh Pune: -411007

Mobile No : - +91-982*******

E-Mail Address : - ada10g@r.postjobfree.com

BUSINESS DEVELOPMENT MANAGER

SUMMARY

I am a highly motivated and experienced logistics professional with a diverse sales and operational background. My desire is to be part of a global company that can offer the highest level of technical solutions in a team driven environment.

HIGHLIGHTS

Excellent communication skills

Global knowledge of air and ocean routing solutions

Huge regional shipper and consignee contact base

Comprehensive knowledge of local and global geography

Highly skilled in import and export compliance

Strategic minded and able to create pathways to new business

Experienced in fully integrated import, export and cross trade shipping solutions

Able to analyze customer needs and provide solutions within budget and time constraints

Complete understanding of Customs regulations and document requirements

Experience

5 Years of proven expertise in Shipping Industry – Freight forwarders.

Familiar with customer service, operational knowledge and logistics

Proven good ability in dealing with customers and Overseas Agents.

EMPLOYMENT PROFILE

FROM 1st May 2015 to till date : PT Shipping Pvt Ltd.

Current Business Development Manager

Responsible for new sales development for import and export freight solutions, including warehouse and domestic distribution services.

Provide analysis of trade data and customer feedback to provide the best ocean pricing solution, depending on the trade lane, volumes and needs for consolidation.

Work closely with customers to provide capacity and costs for critical air cargo movements.

Communicate with the origin stations and trade lane managers overseas to provide the solutions that meet the customers expected delivery date and budget.

Negotiate and present the best possible costs and solutions to meet customer requirements for plan "A" and plan "B".

Implement automated tracking and tracing profiles for customers to eliminate the need for duplicate data entry and to provide real time status to customers.

Continuous team improvement and SOP to meet customers needs and streamline work flow.

FROM 1st March 2013 till 28th Feb 2015 date : Ravi Shipping Pvt Ltd.

Sales Manager

Responsible for account development, cold calling, assessing client needs, and identifying solutions.

Manage account relationships, contract negations, sales, pricing, billing, and logistics.

Collaborate with cross-functional teams to improve customer service experience.

Lead planning, strategy, proposal process, and bid preparation.

Perform market research on competitive landscape and industry trends.

Train and mentor new sales representatives.

Collaborated with cross-functional teams to improve customer service experience.

Capitalized on previous relationships and performed market research.

Drove revenue and secured new business.

Captured significant competitive business and presented optimum solutions.

Current Handing Clients

Automobile Clients

Chemical Clients

Defense Clients

Engineering Clients

SKILLS

Account Management

Brand Management

Strategic Marketing

Contract Negotiation

Integrated Marketing

Staff Management

Academic and Technical Qualification

S.S.C from Maharashtra Board.

Diploma in Computer science from Bangalore Board.

B.COM from Y.C.M.O.U Nasik.

I am a highly motivated and experienced logistics professional with a diverse sales and operational background. My desire is to be part of a global company that can offer the highest level of technical solutions in a team driven environment.

Amar Ashok Gandhi



Contact this candidate