Asst Manager Housekeeping
Bachelor of Science Degree in Hospitality Management Catering Technology & Tourism
Punjab Technical University
Essential Supervisors Programme at Kempinski Al Othman Hotel
Train the Trainer Programme at Kempinski Al Othman Hotel
Leadership Development Training in Kempinski Khobar
Opera, Triton (Know HK), IDS Software, Exceed hospitality software
English, Hindi, Arabic
I am an excellent communicator, with a friendly personality
I am very happy interacting with and helping guests
Self-confident and motivated to take up challenging assignments
Capable team player to work with people at all levels with strong interpersonal and communication skills
Able to work efficiently under pressure and tolerate stress.
PASSPORT & VISA DETAILS
I hold a valid Indian passport
Passport No: T0778750
Expiry Date: 07/03/2029
Marital Status: Married
Date of Birth: 7th March 1992
Executive Assistant Manager (Room)
Kempinski Al Othman
Mr. Fahmi Abdullah
Executive Assistant Manager
Grayton Hotel Dubai
Accomplished and reliable Housekeeping Professional with over 8 years of strong experience and skills gained from top-class 5-star brands in Qatar, Saudi Arabia and India.
I hold a BSc. in Hospitality Management Catering Technology & Tourism.
I have consistently exceeded expectations through hard work and hunger for learning.
Comprehensive knowledge of housekeeping practices and procedures.
Extensive expertise in usage of housekeeping materials, tools and equipment.
Sound proficiency in managing the staff, preparing work schedules and housekeeping workflow.
Possess strong leadership, management, interpersonal, and communication skills.
Excellent monitoring and supervisory skills together with the ability to coordinate with the staff in various activities.
Ability to perform tasks in a group environment with exemplary task management skills.
Proficiency in Opera, Triton (Know HK) IDS Software and Exceed hospitality software
ACHIEVEMENTS AND AWARDS
Achieved a PwC Audit Score of 94.2 during my supervision
Acknowledgement for contributions in pre-opening at Kempinski Al Othman Hotel Al Khobar
Certificate of Appreciation for efforts, dedication and hard work in IKTIVA ARAMCO event, at Kempinski Al Othman Hotel Al Khobar, Saudi Arabia
Certificate of Appreciation for Outstanding Service and Support for VIP arrivals on 6th August 2018, at Kempinski Al Othman Hotel Al Khobar, Saudi Arabia
Lobster Champion for completing Lobster Ink Learner Journey, at Kempinski Al Othman Hotel Al Khobar, Saudi Arabia
Certificate of Appreciation, at Kempinski Al Othman Hotel Al Khobar, Saudi Arabia
Best Employee of the Month Sept 2018, at Kempinski Al Othman Hotel Al Khobar, Saudi Arabia
Marsa Malaz Kempinski, Doha, Qatar
(Acting Assistant Manager Housekeeping)
April-2019 – present
Handle the tasks of monitoring and inspecting the activities of housekeeping staff to ensure that their performance meets the set standards of cleanliness.
Selected as a Departmental trainer for training the employees and new joinees.
Responsible for of preparing daily activities and shift allocation of the staff.
Perform the tasks of checking and ordering supplies and inventory items required for conducting housekeeping activities
Responsible for hiring the housekeeping staff and identifying materials that need replacement.
Handle responsibilities of maintaining housekeeping equipment as well as process attendance system of the staff.
Assigned the tasks of assisting housekeeping manager in planning activities and operation
Procedures of housekeeping activities.
Responsible for handling housekeeping management tasks by following standard guidelines and procedure.
Kempinski Al Othman Hotel
Al Khobar, Saudi Arabia
Housekeeping Supervisor Pre-Opening Team
Feb 2016 - Feb 2019
The Royal Retreat Hotel
Jan 2014 - Jan 2016
Courtyard by Marriott, Gurgaon
Dec 2011 - Dec 2013
Fortune Park Boulevard by ITC,
Apr2011 - Dec 2011
I hereby declare the above given information is correct & complete to the best of my knowledge & belief.