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Medical Billing Pharmacy Technician

Dallas, TX
17 hour
December 09, 2019

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Jazmine Galloway

**** ****** *** ***. ****

Dallas, TX 75243


A levelheaded, calm, and enthusiastic individual who can carry out any Customer Service role professionally and effectively. I always make sure my customers are updated on issues important to them and work hard to meet requests for information or service in a timely and efficient manner. I am hard working, a team player, and mature young adult. Fast learner and eager to learn new tasks. Knowledgably of healthcare benefits and customer awareness of insurance needs.

Summary of Qualifications

●Customer Service expert

●Excellent communication skills

●Active listening skills/Time management

●AARP/HIPPA compliance

●Blue Cross and Blue Shield/Humana/WellCare

●Medical Billing/Coding

●Demonstrated ability to follow oral or written instructions.

●Provides professional and timely phone support through the active use of ACD phone system

●Strong Reasoning and Analytical Capabilities

●Fast problem solver, ability to respect deadlines and to efficiently interrelate with other workers of the department.

Professional Experience

Willis Towers Watson 06/2019-12/2019

Benefits Specialist (Seasonal)

●Handle inbound calls from customers with inquires and questions regarding their health insurance, wellness programs, prescription plans and help provide the best solutions for the customers’ health and financial well-being

●Assist in program development with new products and/or services

●Process one-time checking and credit card payments

●Account Management /Medical Billing

●Strong Reasoning and Analytical Capabilities

●Evaluate information and options and select the alternative that best meet requirements of the issue(s) presented

Spring Creek 03/2016-04/2018

Assisted with the flow of guests by taking food and drink orders as needed

Cash handling and end of day revenue reconciliation and applicable paperwork

Communicate with the customers, serving as an unofficial ambassador for the Spring Creek and its many visitors

Dedicated to providing outstanding customer service and received numerous outstanding customer comments

Multi-tasked to ensured that customers from up to five tables received service food efficiently

Education and Professional Training


Texas State Board of Pharmacy

Registered Pharmacy Technician #284617 Status: Active Renewal Date: 06/2020

American Heart Association

BLS CPR/AED & First Aid


Remington College – Dallas Campus 4-16-18 - present

Pharmacy Technician Diploma

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