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Customer Service Sales Representative

Location:
Bullhead City, AZ
Salary:
17.00
Posted:
November 06, 2024

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Resume:

Wendy Janssen

Bullhead City, AZ *****

928-***-****

*****.*********@*****.***

PROFESSIONAL EXPERIENCE:

Aquarius Casino and Resort.

Customer Representative.

**/****-**/****

Assisted customers with getting signed up for a players card .

William Hill Sportsbook/ Aquarius

Ticket Writer / Supervisor

05/2023 - 02/2024

Wrote tickets for betting customers, prepared daily betting stats sheets, Dropped kiosk machine,

performed daily summaries of the intake of monies into the book, setup tv's for the day, repaired or

troulbeshooted any equipment that would go down

TruGreen

Inside Sales Representative

2/2023- 5/2023

Made outbound calls to sell lawn care services.

Teleperformance

CAC/UPA/WMI

CA CEC BRC ATX - General Motors WAH

2/2022-10/2022

Provide customer service to external customers

Documented on cases assigned to me/ write up

business cases

Performed 30 + calls outbound

Assisted in buyback/repurchases in the state of CA Fleet Farm

Automotive Service Advisor

09/2021-1/2022

Assist Customers with repair issues. Wrote up service tickets, liaison between mechanics and the customer. Entered in new tire orders for the customer

SKILLS

Leadership

Conflict resolution

Data analysis

Written Communication

Honesty and integrity

Negotiation

Digital Technology Proficiency

Organizational proficiency

Self-motivation

Bias for Action

Teamwork

Emotional Intelligence

Reliable / Dependable

Time Management

Flexibility and Adaptability

Public Speaking

Creativity / Interpersonal skills

Veritas Steel LLC., thru Manpower, Eau

Claire, WI

Human Resources Administrator-Temp. job

06/2021-08/2021

Assisi with new hire orientations, set up new hires with safety kits, paperwork, updated headcount and other employee information thru Manpower notes,directed

individuals to correct dept. Assist with FMLA and STD. Bauman Associates, Ltd thru Manpower, Eau Claire, WI Administrative Assistant-Temp job

04/2021-06/2021 Tax Season

Provided customer service to internal associates and external clients

Answered phones, scanned documents, outgoing mail

Xcel Energy, Eau Claire, WI

Associate Customer Services II

07/2020 -01/ 2021

Handled incoming call from customers

Handled payments, payment arrangements

Started, stopped and transferred services for electric and gas

Reported outages, gas smells and leaks

FedEx Ground, Eau Claire, WI

Package Handler

11/2019 - 03/2020

Loaded & unloaded packages in the trucks

Indianhead Food Distribution, Eau Claire, WI

Billing/Shipping Clerk

10/2017 - 10/2019

Performed data entry and ran backups

Prepared daily reports

Prepared and printed invoices

Verified keys and hand jacks were assigned to correct routes

Knowledge of the company and products

Norske Nook Restaurant & Bakery, Osseo, WI

Waitress

6/2014 -6/ 2017

Greeted customer and took food orders

Entered orders into the Kiosk

Handled cash

Bussed tables

EDUCATION:

Memorial High School Eau Claire,

WI HS Diploma

Chippewa Valley Technical

College, Eau Claire, WI

Medical Assistant Diploma

Certified Medical Assistant (CMA)

Certified Nursing Assistant (CNA)

Certificates In : HR Management,

Training,& HR Fundamentals



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