Customer Service A Daily

***** ** ******* **

Duvall, WA *****

206-***-****

********@*****.***

Lori Feutz

Objective

Seeking a position that will require me to utilize my skills with people and customer service.

Experience

April 1998-Current Armour Enterprises-Subway

Area Manager

Train and supervise managers in multiple area stores.

Supervise managers behaviors and actions with their store employees.

Oversee food costs by reviewing order history and waste versus purchasing habits in multiple stores.

Manage labor costs in multiple stores by watching hourly sales trends and labor currently on the clock.

Collect deposits for multiple stores.

Balance financials for in store on a daily/weekly/monthly basis.

Interview and hire new employees.

Maintain customer relationships in store on a daily basis.

Step into shifts when employees are sick or unable to make a shift.

December 1981-October 1988 Imfax

Lead Mortgage Credit Reporter

Assist customers in filling out credit applications for mortgages.

Interview possible applicants for mortgages.

Contact multiple sources to confirm applicant information.

Maintain customer relationships on a daily basis.

Keep the upmost confidentiality in the information obtained.

Experience Josh Berry 206-***-****

Former employee of Subway

Dan Berry 206-***-****

Former employee of Subway

Contact this candidate