Real Estate Sales Agent

Ernst Jourdain

**** ** **** ***

Lauderhill FI **319

Email: ***********@*****.***

Tel : 407-***-****

Skills

Strong verbal and written communication skills with the ability to articulate complex information clearly and concisely. Skilled in adapting communication style to connect with customers from various backgrounds and demographics.

Experience

2022 - Present

Mueller Reports, Florida - Home inspection

● Conducted thorough and detailed home inspections to provide clients with comprehensive assessments of properties, ensuring informed real estate decisions and promoting safe and habitable living environments.

● Generated clear and concise inspection reports detailing findings, observations, and recommendations for improvements or repairs. Utilized industry-standard software to create professional and organized reports for clients.

● Evaluated homes for adherence to safety codes, regulations, and industry standards, identifying potential hazards and providing suggestions for rectification.

● Developed strong professional relationships with real estate agents, brokers, and clients, fostering trust and collaboration within the real estate community. 2000 - 2019

ANC rental corp, Boca Raton - sales agent

● Reservation and travel arrangements for customers, selling packages Using sales techniques to promote current promotions. Customer Relations

● Collecting information and creating records from databases, rental contracts, general policy and procedures.

● Handling GDS cals, supervisor assistance and company internet

● Troubleshooting problems, hand control calls, tour operator assistance. Domestic and international faxes.

● Loss prevention duties such as calling overdue renters, and demand letters. Parking lot security for safety of employees and vehicles.

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1989 - 1999

First Data merchant services, Location - technical support

● Troubleshooting and Issue Resolution: Diagnosed and resolved technical issues related to payment processing systems, hardware, and software. Collaborated with merchants to identify root causes and implement effective solutions promptly.

● System Maintenance: Performed routine maintenance and updates on payment terminals, point-of-sale systems, and related equipment to ensure optimal performance and compliance with industry standards.

● Quality Assurance: Conducted rigorous testing of new software releases and updates before deployment, identifying and reporting bugs and suggesting improvements. Education

1989-1991

Nassau Community College, Long Island, New york - Associate of Arts Degree in Office Technology

During my tenure at Nassau Community College, I pursued an Associate's degree in Office Technology, a program designed to equip me with a comprehensive skill set to excel in modern office environments. This educational journey not only provided me with a strong academic foundation but also enriched my practical abilities, enabling me to thrive in various administrative roles.

1987-1988

Travel Institute of New york, New york - Associate of Arts Degree in Office Technology During my time at the prestigious travel institute in New York, I engaged in a comprehensive and immersive educational experience that significantly enriched my knowledge and skills in the travel and tourism industry. The program not only provided me with a solid academic foundation but also exposed me to real-world scenarios, industry trends, and practical insights that have shaped my understanding of the dynamic travel sector. Languages

English, French, Creole, Spanish

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