Customer Service Home Health

Saybra Sekula San Antonio, Texas/Remote

************@*****.***

Mobile Number: 210-***-****

SKILLS:

-I enjoy and thrive working in in a face paced environment and allows me to grow.

-20+ years customer service experience in all fields of work/life.

-Interpersonal Communication Skills along with proficiency in active listening.

-Adaptable to change because nothing is constant but change.

-Ability to pay strong attention to detail and implement all structures of problem solving,

-Show genuine feelings of sympathy, empathy, and compassion towards others.

-Natural Leadership traits and an excellent collaborator as well.

WORK HISTORY:

•United Health Group; 12/2022-Present

Provider Services Advocate

• Live in Caregiver 01/2018-Present

Home Health Provider and Nurse.

•Evicore; 06/2022-10/2022

Intake Medical Authorization Team

•The Estate of Raymond Fritze 01/2013-03/2022

Live in Home-Health Aide

• Texas Med Team; 11/2012 thru 10/2015

Home Health Aide

• Bexar County Sheriff's Department 05/2005 thru 12/2011

Deputy Sheriff, Texas Peace Officer

• United Health Care Insurance 10/2004-05/2005

Senior Customer Service Representative and Claims Agent

EDUCATION:

• James Madison High School

High School Diploma, 1998

• San Antonio College

College Basics completed in full.

Additionally, an RN course for licensing 80% completed.

•Texas Peace Officer Licensed in 2007

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