Medical Assistant Criminal Justice

Coretta Carter

912-***-**** *******.*******@*****.***

Objective

To provide the highest quality care in an institutional, secure setting.

Professional Summary

Motivated to learn

Strong technology skills

Attention to detail

Excellent organizational skills

Carefully follow instructions

Dependable

Skills

Client Engagement

Facilitating

Recordkeeping Data verification

Telephone etiquette

Diagnostic interviewing

Verbal and written communication

Computer skills

Teamwork Reading comprehension

Multitasking abilities

Planning and Coordination

Kronos 8

JDE

Talent Central/Onboarding

First Advantage Background Screening

Commissioned Notary Public

Education

Wiregrass Georgia Technical College, Douglas, Ga

Diploma – Criminal Justice Technology – 12/2015

Certificate – Certified Medical Assistant – 05/2018

Certification – Nursing Technician – 08/2018 - Institutional High Honors

Total Cumulative passed hours – 100.95

(100.95 passed hours is equivalent to 3+ years of education)

Certifications

Master Key Leadership – 03/2022

Online Counselor Advisement Training – 04/2023

Initial Correctional counselor Training – 05/2023

Thinking for a Change – 06/2023

GNESA Georgia Network to End Sexual Assault – 10/3,4,5,6, 2023 - 30 hours

Criminal Justice Information System Training

COATS Training

CPR

Group Facilitation Training

Presentation Skills Training

Certified to Hire

Basic Correctional Officer Training

Employment History

Coffee Correctional Facility

Case Manager

Nicholls, Ga 31554 – 04/2023 - present

Provides case management, classification, and transitional services to offenders. Provide direct casework services for social involvement, health needs, and community life to offenders. Prepare and collaborate on various reports and develop case presentations on assigned offenders. Coordinate appropriate programming, resources, and services for social development and in preparation for offenders' transition or release into the community. Perform routine duties of a Program Facilitator conducts various programs in a group setting to offenders assigned to residential and non-residential programs. Interviews and assesses prospective program participants to determine individual and group needs. Implements a wide range of programs. Plan, conduct or facilitate workshops, and group activities specific to programs by facilitating group discussions, lecturing, demonstrating, and using audio and/or visual aids and other material to supplement program curriculum. Follow standard curriculum for the program and supervises all program activity. Create and maintain an environment that is conducive to learning and personal growth of offenders by establishing standards of behavior and participation and encourages offenders to maintain these standards. Coordinate admissions, evaluations, program completion, and program termination information with other interested staff and departments. Maintain and monitor confidentiality of offenders and administrative files. Evaluate progress of assigned inmates/residents and reviews status to verify that programs are completed.

Primerica Inc

Life Insurance Agent - Division Leader

Valdosta, Ga – 11/2023 - present

Client acquisition: Life insurance agents find new clients through referrals, social media, direct mail, and other methods. Client assessment: Agents meet with clients to learn about their financial situation, insurance needs, and goals. Policy recommendations: Agents provide rate quotes and coverage recommendations based on a client's needs. Policy sales: Agents sell and renew policies and assist clients with the claims process. Policy customization: Agents customize insurance programs to meet a client's needs. Record keeping: Agents maintain client records, including electronic and paper records. Underwriting: Agents initiate the underwriting process, which is when an insurer determines if an application will be accepted. Professional development: Agents attend workshops and networking events to expand their skills.

Coffee Correctional Facility

Human Resources Assistant

Nicholls, Ga 31554 – 11/2021 - 04/2023

Responsible for the daily administrative and HR duties of an organization. Duties include hiring, onboarding, talent management, compensation, employee benefits, training and development, compliance, workplace safety and providing support for employees.

Carter Courier Company

Self-employed Tax Preparer

Douglas, Georgia – 01/2017 - present

Successfully prepared 55 plus tax returns seasonally for individual tax returns (1099 and 1040 A, 1040 EZ) for tax season.

U.S. Census Bureau 2020

Census Enumerator

Douglas, Ga – 07/2020 - 10/2020

Coded data from participants interviews. Observed participants and recorded results. Recruited and screened hundreds of potential participants. Delivered information from script regarding surveys for on-demand phone project assignment. Explained questions in better detail for interviews to allow truthful answers. Obtained updated contact information from all subjects and verified data for accuracy. Completed all paperwork, recognizing any discrepancies and addressing them in a timely manner. Developed and maintained courteous relationships. Completed task to ensure compliance with relevant regulations. Maintained excellent attendance record, consistently arriving at work on time. Developed and implemented performance improvements strategies and plans to promote continuous improvement.

Coffee Correctional Facility

Unit Manager/Assistant Shift Supervisor/Sergeant/Correctional

Nicholls, Ga 31554 01/2001 - 08/2019

The Unit Manager supervises staff assigned to the unit and oversees unit programs. Performs liaison functions throughout the facility by attending a variety of administrative meetings which links the unit to total facility operations. Provides for the unit to be fully staffed and oversees the way manpower resources are expended in the unit. Monitors and assesses the unit’s progress with an emphasis on remedying any deficiencies. Complete clerical duties such as answering phones, printing, faxing, filing and sorting, data entry, word processing, scheduling and calendar management.

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