Hilton Muasau
253-***-**** • **************@*****.*** • Federal Way, WA 98003
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem- solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Focused Loss Prevention Officer coordinates effectively with [Job title] and other security personnel to reduce losses. Highly familiar with signs and behaviors indicating attempted theft. Skilled in providing measured responses to developing situations. Summary
Skills • Sales forecasting
• Project management
• Customer service
• Team leadership
• Multitasking
• Problem solving
• Compute literally
• Project Planning
• Investigations
• Asset Protection
• Theft Detection
• Patrol Procedures
• Evidence Collection
• Access Control
• Safety Promotion
• Incident Reporting
• Theft Prevention
• Property Patrol
12/2023 - Current
Loss Prevention Officer, Vigilant Technology, Seattle, WA 11/2022 - Current
Home Department Association, Fred Meyer
Experience
Monitored and inspected store entrances, exits, and checkout areas to detect shoplifting or other suspicious activities.
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Investigated incidents of theft by identifying suspects, gathering evidence, and preparing detailed reports.
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• Responded to alarms, emergency situations, and safety concerns in a timely manner.
• Conducted internal investigations into employee theft or policy violations.
• Ensured compliance with all local laws related to Loss Prevention.
• Collaborated with store personnel on the execution of security plans during special events.
• Performed regular security audits to ensure policies are being followed correctly. Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
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• Identified and reported security threats, reducing unsafe conditions or hazards.
• Trained and oriented associates to maximize team performance.
• Coordinated merchandising displays, signage and sales enablement.
• Created timely and accurate inventory, cash and production reports for senior managers. 10/2020 - 07/2022
Mail Sorter, UPS Freight
10/2015 - 02/2019
Loss Prevention Officer, Tutuila Store
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
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Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
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Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
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Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
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• Evaluated mail trays to determine proper placement.
• Reviewed incoming mail for proper date, postage and barcode scans. Diagnosed unclear or unrecognized barcodes, documenting and communicating errors prior to resolving issue.
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• Conducted daily store walk-throughs to identify potential security risks.
• Observed video surveillance systems for prompt emergency response.
• Patrolled store premises to detect and prevent shoplifting and security breaches.
• Completed incident reports and activity logs for accurate, current records. 05/2010
Diploma, Math
Samoana High School, Pago Pago, AS
Education And
Training