Customer Care Shuttle Driver

Edmond. Sokul. Méfiant

Mobile +1-206-***-****. <USA ID&WDL (Available upon request)> Email: <******@*****.***> Resume

FOCUS: Quest for a Customer-based role within SEATAC Airport Fleet Driver/Transporter Service unit making good use of my exemplary background in customer care, logistic and community support to ensure efficient and safe operations in transportation security

RELEVANT CUSTOMER CARE SUPPORT: * Teaching and Tutoring *Fluent in French, Swahili and 2 other African ethnic languages *Shopping groceries, bagging and getting them ready for delivery; assisting shoppers to help locate store products and/or aligning store items on shelves for proper exposure * Driving Commercial Vehicle serving Seattle Community.

Latest Work Experience

1. (2019 - 2024). E-COMMERCE

SKILL: Processed customer grocery orders and assured timely preparation for delivery A. Delivering customers service, addressing concerns and troubleshooting any issues B. Shopping customer groceries and getting them ready for delivery to customers’ individual addresses. C. Assisting customers on request to search for specific items on any given store shelves. AMAZON/WHOLEFOODS, Seattle, WA 2. (2008 – 2019). ENGLISH LANGUAGE INSTRUCTOR

SKILL: Designed and delivered lesson plans for English learners as a second language A. Writing different types of paragraphs (descriptive, narrative and persuasive). B. Troubleshooting essential elements of an English sentence. C. Understanding the role of an action verb in a sentence. D. Addressing proper use of English Grammar rules. E. Weekend tutoring beyond classroom hours. OVEREAS: (China, Cambodia, etc...) EDUCATION PROFILE

(2018). Diploma in the Teaching of English as a Second Language. The University of Sunderland Graduate School. SUNDERLAND GRADUATE SCHOOL, LONDON, UK

(1981). Bachelor of Science in Biomedical Research. (Microbiology, Medical Science and Research). XAVIER UNIVERSITY, CINCINNATI, OHIO

References: Available upon request

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