Customer Service Sales Associate

Tanae Smith

Baltimore, MD *****

***********@*****.***

+1-862-***-****

Authorized to work in the US for any employer

Work Experience

Starbucks Lead Barista

starbucks-Baltimore, MD

December 2023 to Present

Pro Associate AM

The Home Depot-Baltimore, MD

May 2023 to January 2024

• complete hand to hand transactions

• call the customers boss for a complete of payment

• after handling phone transaction greet and walk customers out or fulfill there requests, which can be more than a scan and go

Sales Associate

Dollzy Chic Boutique-Baltimore, MD

January 2022 to March 2023

• Working for an online beauty boutique that has a physical location on the weekends on a part- time basis.

• Enter new inventory into Microsoft Excel tracking sheet.

• Scan new inventory using a handheld data terminal for merchandising

• Process online orders in Shopify

• Upload new inventory in Shopify for online sales

• Operate cash register and handle cash payments for purchases

• Greet customers, and respond to queries about products and purchases

• Organize merchandise in the store

• Process returns and exchanges

• Create sales ads for social media

• Attend pop-up events for sales and marketing

Cashier/Customer Service

dd's DISCOUNTS-Baltimore, MD

February 2022 to December 2022

Cashier duties, assist customers with questions and concerns, “where’s” and “what’s” custodial work on front josie and back house

Locker Associate

Amazon-Clifton, NJ

July 2021 to December 2021

• Worked at the Amazon return station in Whole Foods Market processing customers returns

• Receive, pick, and stow customers’ orders

• Assist customers with pick-up orders

• Scan packages, label, and process to be retrieved by postal service Education

Associate's degree in Nursing

Baltimore City Community College - Baltimore, MD

January 2022 to Present

Skills

• Self-motivated

• Microsoft Word and Excel

• Handheld data terminal

• Strong commitment to customer service

• Operating a cash register

• Shopify

• Communication skills

• Phone etiquette

• Cash register

• Customer service

• Cash handling

• Sales

• Marketing

• Merchandising

• Human resources

• Typing

• Organizational skills

• Microsoft Outlook

• Communication skills

• Computer skills

• Microsoft Office

• Data entry

• Basic math

• Retail sales

• Customer support

• Hospitality

• Experience with children

• Windows

• Restaurant experience

• Front desk

• Training & development

• Upselling

• Phone etiquette

• Food service

• Serving

• Leadership

• Teaching

• Retail math

• Medical terminology

• Office experience

• Supervising experience

• POS

• Food safety

• Coffee Experience

• Management

• Employee Orientation

Certifications and Licenses

Substitute Teaching Certification

Lifeguard Training

Contact this candidate