Food Service Runner/Server
Resume:
Mylene Young
Auburn, WA *****
*************@*****.***
3+ years in retail
2+ years in food service
Authorized to work in the US for any employer
Work Experience
Food Runner/Expo
Muckleshoot Casino Resort-Auburn, WA
January 2024 to Present
• Smoke and Cedar Steakhouse (rooftop restaurant)
• Guest-Centered Hospitality - Muckleshoot Casino Resort focuses on offering the best personalized services.
• Practice, support and promote the mission, vision, and values of Muckleshoot Casino Resort.
• Ensure that each dish is presented beautifully and adheres to the restaurant's plating and presentation standards before taking it to the table.
• Verify the order details to ensure that the correct dishes are being delivered to the right tables. Notify the kitchen of any discrepancies.
• Coordinate with kitchen staff to ensure that dishes are delivered to the dining area promptly while still hot.
• Assist in setting up tables before service and resetting them after guests have finished their meals. This includes placing flatware, glassware, and any necessary condiments. or at the appropriate temperature.
• Interact with servers and other front-of-house staff to understand the status of each table, including when to deliver courses and clear plates.
• Prompt delivery of food from kitchen to guest in a professional manner and in accordance with service standards.
• Comply with food safety and hygiene guidelines to ensure the safe and sanitary handling of food and tableware.
• Assist food servers and bussers by clearing used dishes and refilling beverages.
• Perform side-work, and any other opening or closing duties as required. Ensures that wait staff stations and expediting areas are clean and maintained throughout shift.
• Collaborate with other members of the restaurant staff, including servers, hosts/hostesses, and kitchen personnel, to provide a seamless and enjoyable dining experience for guests.
• Communicate any additional requests from guests to the food server immediately.
• Create, maintains, and facilitates a positive work environment; promotes positive team member relations and reports issues to the appropriate personnel.
• Other duties as assigned.
• Knowledge of fine dining service standards, including table settings and proper etiquette.
• Strong communication skills and the ability to work effectively in a team.
• Attention to detail and a commitment to delivering exceptional customer service.
• Familiarity with the menu and the ability to answer guest questions about dishes.
• Ability to follow specific instructions, both oral and written.
• Ability to provide excellent guest service.
Waitress/Hostess
Hooters-Chesapeake, VA
April 2023 to September 2023
• Host guests/ greet at the door and seat comfortably
• Maintain a "hooters girl image": well-kept hair, makeup, nails. Clean uniform at all times. Look presentable at all times.
• Provide excellent customer service and hospitality
• Tend to tables regularly and provide any needs or requests
• Package togo
• Run food for own tables AND help other servers with running their food as well. (Teamwork)
• Buss tables, including tables outside of assigned sections (Teamworkkkk)
• Both running and bussing tables outside of assigned section helps run the restaurant a lot more smoothly.
• Stocking server stations
• Closing, assigned closing sidework, cleaning up after customers and staff, making sure everything is how it looked before opening.
Shift Leader
Dunkin' Donuts-Chesapeake, VA
December 2021 to June 2023
• Keep and maintain a calm and friendly attitude under fast-paced conditions
• Multi-tasking is a very heavily-used skill here
• Operate on a register (In-store and drive thru, taking orders efficiently and accurately through active listening)
• Prepare quickly and accurately, food and drinks for drive-thru, mobile, and in-store orders
• Work as a team to fulfill customers' orders
• Keep store clean and organized for next shift
• Consistent schedule of 6 days a week, morning shifts (6am-2:30pm) Cashier
Micheals Arts and Crafts-Chesapeake, VA
July 2019 to February 2022
• Handle customers' purchases, returns, and exchanges.
• Maintain friendly attitude under fast-paced conditions
• Maintain and keep the front end of the store clean and organized
• Organize and restock candy and other impulse products at the registers
• Greet customers and help them with any questions and/or needs they may have
• Answering customer phone calls
• Help in other areas of the store where needed (carrying out BOPIS/Curbside orders, recovering certain parts of the store, stocking other parts of the store when needed) Sales Associate
Walmart-Arlington, WA
August 2018 to June 2019
Apparel associate
• Maintain and keep the apparel and home sections clean and organized
• Manage fitting rooms
• Restock home and apparel sections
• Greet customers and help them with any questions they may have
• Answer customer phone calls
• Help in other areas of the store where needed (front end, grocery, cosmetics/jewelry) Education
High school diploma
Grassfield High School - Chesapeake, VA
September 2019 to June 2020
High school diploma
Arlington High School - Arlington, WA
September 2016 to June 2019
Skills
• Cashiering
• Cash handling
• Retail sales
• Basic math
• Stocking
• Cleaning
• Organizational skills
• Food Service
• Food Preparation
• POS
• Food Safety
• Shift Management
• Food Handling
• Serving Experience
• Customer service
• Cash register
• Cash handling
• Upselling
• Guest services
• Retail sales
• POS
• Restaurant experience
• Hospitality
Certifications and Licenses
Driver's License
October 2018 to July 2024
Drivers license
Food Handler Certification
January 2024 to January 2026
Washington State Food Worker Card
Assessments
Retail customer service — Proficient
December 2022
Responding to customer situations in a retail setting Full results: Proficient
Sales skills — Proficient
August 2023
Influencing and negotiating with customers
Full results: Proficient
Attention to detail — Proficient
December 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work style: Reliability — Proficient
December 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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