Security Officer Customer Service
Resume:
Skills
Crime Prevention
Access Control
Staff Management
Visitor tracking
Document Management
Detail Oriented
Health and safety
Customer Service Management
Schedule Management
February 2022 -
Current
March 2019 -
January 2022
May 2016 - January
2019
June 2005 -
December 2014
Work History
Security Officer
Securitas Security Services USA, Brooklyn, NY
Unarmed Security Guard
Core Security, Brooklyn, NY
Inserter
Stella Printing, Long Island City, NY
Warehouse Representative
The Connaught Group Ltd, Long Island City, NY
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Greeted guests professionally and courteously to
cultivate welcoming atmosphere while making safety top priority.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds. Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Responded quickly to incidents and assessed active situations for security concerns.
Prevented crimes through careful observation and
investigation of suspicious and unusual behavior.
Monitored alarm systems to detect any unauthorized entries into protected areas.
Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
Trained new security personnel to remain vigilant, apply best practices and comply with policies and procedures. Maintained clean and safe work environment.
Assembled products according to changing daily work orders and specific customer needs.
Examined incoming materials and compared to
documentation for accuracy and quality.
Used problem-solving and issue-resolution skills to promptly and successfully address production problems. Met production targets and tight deadlines by
collaborating closely with team members.
Loaded, unloaded, and moved material to and from
storage and production areas.
Consyla
Robinson
Irvington, NJ 07111
*********@*****.***
Seasoned Security Officer with a
proven track record in crime
prevention and access control, honed
at Securitas Security Services USA.
Expert in staff management and
visitor tracking, ensuring safety and
compliance. Demonstrated ability to
lead teams and improve operational
efficiency, with a knack for resolving
issues promptly and maintaining
high-quality standards. Experienced
Security Monitor with quick instincts.
Actively monitor surroundings and
guards physical, monetary and
personnel assets. Establishes policies
and action plans to guarantee success
and optimal team performance. Solid
history training team members on
standard protocol when patrolling
large crowds.
January 1999 -
October 2005
Restaurant Owner/Operator
Glenvilles Restaurant, Queens, NY
Education
GED
York College Learning Center, Queens, NY
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Checked packages and merchandise for damage and
notified vendors.
Kept warehouse stations and equipment in good working order in line with OSHA requirements.
Shipped material and performed boxing, packing,
labeling, and preparation of related documents.
Identified team weak points and implemented corrective actions to resolve concerns.
Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
Recruited, hired, and trained talented staff to fill vacancies.
Set employee schedules, delegated work, and monitored food quality and service performance.
Supervised daily activities of restaurant and employees. Managed payroll, daily deposits, and cost controls. Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
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