Mental Health Case Manager
Resume:
Helen Taylor
Temecula, CA *****
*****.********@*****.***
Compassionate, culturally competent mental health professional with 18+ years of experience providing counseling, coaching, and mentoring to diverse populations in one-on-one and couple settings. Skilled in conducting diagnostic evaluations of patients suffering from alcohol addiction, mood disorders, and family trauma to encourage long-term patient recovery. Work Experience
Caseworker/Substance Abuse Counselor
Pala Band of Mission Indians-Pala, CA
September 2023 to Present
Work for the Mobile Crisis Unit as a Caseworker, providing clients with referrals and community resources about their crisis, Mental health, healthcare, substance use, education/employment, Ind/family therapy. Meet clients where they're at to evaluate, de-escalate, and stabilize crisis. Substance Abuse Specialist/Case Manager
Community Research Foundation-San Diego County, CA June 2022 to Present
As part of an ACT team, I assist adults struggling with co-occurring disorders. As a SAS I regularly conduct Mental Health and Drug Alcohol Assessment, HRA's as client is discharged from hospital, and BHA's for annual assessments. I complete my daily documentation on San Diego County website Cerner. I meet with client's daily to provided supportive services and harm reduction techniques. AOD Counselor/Case Manager
SDYS/San Diego County Probation-San Diego, CA
September 2018 to April 2022
Work with at risk youth in lock up and or on probation to reduce recidivism. Facilitate ART groups, AOD groups and. Power Source group.meet with youth individually providing one on one counseling. Case Manager
Arc of San Diego-San Diego, CA
September 2010 to October 2018
Responsibilities
Manage caseloads for disabled adults in a collaborative process of assessment,planning facilitating, care coordination and advocacy. Also meet a an individual's and family's comprehensive health needs through communication and available resources to promote quality, cost-effective outcomes on a daily basis. Accomplishments
Maintaining a positive professional attitude. Providing resources when needed. Working with a diverse population while under large amounts of pressure.
Medical skills when needed, patience daily, knowledge of helpful resources and advisory skills. Most important being understanding to each individual needs. Medical Assistant
Gateway Family Health Care-Chula Vista, CA
November 2009 to February 2010
Responsibilities
Room patients take vitals and chief complaints perform minor surgeries, give immunizations, answer phones file charts,all while under the supervision of the charge nurse. Accomplishments medical terminology,medical Assistant, work in fast pace environment in a clinic setting.
Skills Used
Medical terminology and front/back office medical assistant skills. Special Education Teacher's Aide
Vista Hill, Stein Education Center-San Diego, CA
April 2000 to August 2003
Responsibilities
Work in 1:3 ratio with SED children in classroom setting helping them accomplish their goals by falling their IEP/ISP.
Accomplishments
I gain knowledge in working with Special Ed children,I learned how to help children with disabilities learn to read learn to study and most important how to conduct appropriate behavior in a classroom setting which is required to help them reach and achieve their goals. Skills Used
Knowledge of English,Math Science and Social interaction Education
BACHELOR OF SCIENCE IN CORRECTIONAL SERVICES in Corrections/Counseling University of Phoenix - Phoenix, AZ
January 2021 to July 2024
Associate in Psychology
Stratford Career Institute - San Diego, CA
November 2017 to September 2018
Stratford University - San Diego, CA
January 2018
Certificate in Health
Sober College - San Diego, CA
May 2017 to September 2017
Sober College Of Addiction - San Diego, CA
May 2017
Certificate
Grossmont College - San Diego, CA
2014 to 2014
Certificate in Health Care
Southwestern College - San Diego, CA
2008 to 2009
Medical Office Procedures
Grossmont College - San Diego, CA
2008 to 2008
Psychology/Social Work
Grossmont College - San Diego, CA
2008 to 2008
Skills
• Customer Service, Team Player, Supervisor Training, 12 core functions, Ethics for Addiciton Professionals (1 year)
• Documentation (10+ years)
• Organizational Skills (10+ years)
• Case Management (10+ years)
• Time Management (10+ years)
• Outlook
• Customer Service
• Microsoft Excel
• Filing
• Excel
• Data Entry
• Addiction Counseling (3 years)
• Classroom Experience (5 years)
• Special Education (10+ years)
• ICD-10 (5 years)
• Developmental Disabilities Experience
• Individual / Group Counseling (3 years)
• Vital signs
• Caregiving
• Medication administration
• Crisis Intervention
• Group Therapy
• Medical Records
• Medical Coding
• Social Work
• Medical Office Experience
• EMR Systems
• Patient Care
• Child & Family Counseling
• Care plans
• Medicare
• Behavioral health
• Communication skills
• Early childhood education
Certifications and Licenses
AED Certification
CCMA Certification
CPR Certification
Driver's License
Certified Case Manager
LADC
Special Education Certification
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