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Delivery Driver Customer Service

Location:
Petersburg, VA, 23803
Salary:
18
Posted:
September 20, 2024

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Resume:

CHRISTIAN OMAR TAYLOR

*** ********* ******

Petersburg, VA 23803

804-***-****

*********************@******.***

OBJECTIVE: To secure a challenging position and career opportunity in a reputable organization to fully utilize my training and skills, while making a significant contribution to the success of the company.

WORK EXPERIENCE

Rybac Logistics

05/2023-Present

Delivery Driver

Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.

Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.

Assisting with loading and unloading items from vehicles.

Accepting payments for delivered items.

Providing excellent customer service, answering questions, and handling complaints from clients.

Adhering to assigned routes and following time schedules.

Abiding by all transportation laws and maintaining a safe driving record.

Preparing reports and other documents relating to deliveries.

Operating equipment and machines, such as cars, trucks, forklifts, etc

OPEN PLAN SYSTEMS

09/2022-02/2023

Assembly Operator

Building products on the assembly line according to drawings, instructions, or schematics.

Following established safety and efficiency procedures to ensure that operations run smoothly.

Inspecting assembled products for any faults or defects.

Loading product pieces slated for assembly onto the line and packing assembled products into boxes for storage.

Stopping the assembly line and halting production if machinery fails or a major defect is detected.

Maintaining a record of mechanical repairs and adjustments.

Reporting incidents, faulty operations, or product imperfections on the assembly line to management.

Ability to work under pressure in a fast-paced environment.

Good physical stamina and the ability to lift heavy pieces of equipment, as well as stand for hours at a time.

MICHAELS

02/2022-08/2022

Warehouse and Store Associate

Help customers shop, locate product they are looking for and provide solutions

Provide a fast and friendly check out experience; execute cash handling to standards

Engage customers on benefits of Rewards program and complete enrollments

Educate customer on Voice of Customer (VOC) survey

Assist with Omni channel processes, including BOPIS (Buy Online Pickup in Store) and Ship From Store (SFS)

Participate in the truck un-load, stocking and planogram (POGs) processes

Responsible to complete merchandise recovery and maintenance to include the merchandise return / go back process and general store recovery to ensure a well merchandised and in-stock store

Perform Store In Stock Optimization (SISO) and AD set duties as assigned

Support shrink and safety programs

Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards

Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for other Team Members

Other duties as assigned

AMAZON

12/2021-01/2022

Driver/Package Delivery

Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.

Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.

Assisting with loading and unloading items from vehicles.

Accepting payments for delivered items.

Providing excellent customer service, answering questions, and handling complaints from clients.

Adhering to assigned routes and following time schedules.

Abiding by all transportation laws and maintaining a safe driving record.

Preparing reports and other documents relating to deliveries.

Operating equipment and machines, such as cars, trucks, forklifts, etc.

Perdue Farms

02/2020-04/2020

Production Line

**Laid off due to COVID**

This production position works in a production area processing poultry products. Requires working with live poultry, raw and/or cooked products. Typical assignments may include live hang, debone, cut up, evisceration, marination, stack off, Multivac, overwrap and/or shipping. Principal Duties: - Works at various stations along the production line processing poultry food products. - Adheres to all safety requirements including PPE (Personal Protective Equipment), preventing and reporting unsafe acts and conditions, Lockout-Tagout procedures, and Process Safety Management related matters. - Maintains a clean and safe working environment. - Participates in Company and department safety programs.

UPS

12/2019-02/2020

Production/Package Handling

Load packages into delivery trucks.

Uses “hand-to-surface” methods when handling packages

Scans, reads, and labels packages to determine correct grouping

Moves packages into the delivery area and loads them onto conveyor belts, trucks, or pallets

Observes strict adherence to company policies (safety, security, uniform, package handling)

Maintains a clean working area

Identifies errors in package information, defects, and any discrepancies

Collaborates with other warehouse personnel to ensure work efficiency

Adhere to company safe package handling standards at all times.

Unload trucks as they arrive and ensure packages are stored correctly.

Always follow proper postal routing guidelines.

Operate mechanical equipment to move larger package shipments.

SKILLS:

-Flexible

-Teamwork

-Ability to work individually

-Problem Solving

-Responsible

-Diligent

-Microsoft Programs

-Ability to use different production equipment, i.e. hand trucks

EDUCATION:

Thomas Dale High School

High School Diploma

REFERENCES

Available Upon Request



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